Ultimate Choice Restoration

Very nice experience. They know what they do, at least honest reliable service. Quality of materials and awesome job. Very happy about it. Call them!

Our overall experience with Ultimate Choice Restoration..

From the beginning Ultimate Choice Restoration never showed any consideration for our children safety. They left sharp pieces of wood exposed and a pile of wood "appeared to be mold on it" with absolutely nothing to keep our children from it while they took off. And if the wood was supposed to be disposed of, WHY WERE THEY DRYING IT?! Maybe resell!! Their cabinet braces are ridiculous!! And not safe for children!! They left out exposed electric sockets and carpet nails!! And after all this the owner of the company (Steve) never asked once how are children we're doing (Never)!! after seeing are kids (1 and 3 year old) get 5 tubes of blood taken out, it would have been nice for someone from this company to ask how are kids we're doing!!!!!!!

Now to Ultimate Choice Restorations invoice and estimate

First the invoice for the dry down, here were all the discrepancies.

16. refrigerator removal and reset ($37.01)
17. Range-gas-removal and reset (131.43)

23. Emergency service call "during business hours "
($177.58!!!!!!) WOW!!!! We called on Monday and they showed up Tuesday!!!

30. Dryer remove and reset ($27.76)
33. Washer machine removal and reset ($30.83)
34. Tear out countertops ($43.15)
35. Tear out cabinetry-vanity (36.08)
45. Water extraction and Remediaton technician (g$720)

None of the above, was ever done except for 17. but was never reset. And 23. is just crazy!! And to me it looks like they charge for 52 air movers (it was 800 ft.²)

Now for the Restoration part

Our insurance granted us $11,548.73 for the wood flooring, but that was never told to us since Brandan was the one dealing with the insurance for us since we thought we could trust him and we're working overtime (12-16 hour day 7 day a week) When I finally had time to look for tile, I text Brendan to see what our budget should be. He text me approximately 800 ft.² and $1.68 ish for the tile!! now according to Home Advisor and Google the average cost for installation of tile is $3.00 now add that all up and you get $3,744 for a difference of $7,804!!!!!!!!!!!!!!! and that's just the flooring. As soon as you realize what was going on we immediately contacted a Public Adjuster who recommended us a honest Restoration Co and for us to get rid of Ultimate Choice Restoration!!!!! Which we did!!!

Ultimate choice restoration would've caused us to go completely in debt and we would've had to take out loans!! For something at the very end of all this should only have cost us $700!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! For the re-piping.

I had a rather large water disaster at my home recently and Ultimate Choice Restoration saved the day!



They responded quickly during the water mitigation process and made sure my home was dry and mold free with their daily monitoring service. I was so impressed, I trusted them to restore my water damaged home. There was major damage too... Doors, kitchen cabinets, baseboards, paint and floor, etc and I'm very picky and a bit of a control freak but Brendan and the Ultimate Choice crew kept me informed during the entire rebuilding process. If I had any questions, I was able to reach him on the telephone.



Their work turned out beautiful and our family is very happy with the professionalism, quality of work and patience of the Ultimate Choice Crew.

TERRIBLE CUSTOMER SERVICE. Was not at my place as scheduled and was informed they did not have my number or address after they had already started work the prior week. HOW UNPROFESSIONAL.