All American Pet Resorts of North Brunswick

Looking for a reputable doggie daycare or boarding facility? This is the place! Amazing owners and staff who really care about the dogs as if they were their own I have used them several times a week for a year and a half Can't say enough great things clean facility ! Friendly and professional staff my dogs love it there wouldn't trust any other facility have recommended MANY friends and everyone raves about them!

Ladies and Gents,



Just a little heads up if you use or are considering using 'All American Pet Resorts' in North Brunswick, NJ.



My Husband and I went away for a long weekend this past weekend leaving our two dogs at this boarding facility for the first time. Within 24 hours, my husband called to check in on our girls only to find out from one of the owners, Melanie Shapiro, that our five year old was on her way back to the facility from the vet. We were told that another dog lunged at her and she received a staple in her back for one small bite as a precautionary measure and that she was completely okay. We told the owner we would have a family member pick up our dogs, as we were six hours away, but she assured us our pup was fine. She also claimed she called but we never received the call. ONE phone call for an emergency? And they didn't call my husband who is listed as the emergency contact.



After two days of us calling and being reassured our dog was doing well, we rushed home to be greeted by a staff member who didn't know our dog was injured, so we requested he call the owners for us to speak to. We expected to be told the details, what care she was provided and when the one staple should be removed. Instead the other owner, Glenn Shapiro over the phone told us he wasn't expecting us at our time of arrival and after a few minutes of questions hung up the phone on me.



After getting our dogs back it couldn't be any clearer our dog was ATTACKED. The one small bite we were told about, turned out to be multiple bites on her back, one with a staple, a large bite on her behind, and a staple in her genitals!!! WHY weren't we told of her entire physical state? HOW does this happen if they are being supervised? And why were we lied to by the owners of this facility???



We understand accidents can happen but we were misleaded and the owners of this place are dishonest and unprofessional. We would have rushed home and had our dogs picked up immediately!



I'll spare you the photos of her stapled gentials and behind. We are happy to have her home, resting.



I am not one to rant or carry on and I have never ever posted anything negative but people should know and be warned of how this place is run and how the owners handle emergencies. Our dogs are a part of our family and I hope this never happens to anyone else.