Message from Rs Vet ClinicFull service medical, surgical, dental, boarding, grooming, & supplies facility for animals serving the Washington Heights area.
I'm disabled person, but I always can count on this clinic. Everytime I need to bring in one of my cats,I just call and Dominic,one of the technicians, comes to pick up my cats, Dr. Ramos and his staff have been my vet for many years and I really trust and I will recommend them!
I've been to other vets in the city and this one is by far the best. My little rabbit Bugsy wasn't feeling well and to my surprise when Dr. Ramos took a picture on her body we found that she was pregnant! I can't believe she was sold to me this way!! anyway now I have 3 little babies, I will recommend this clinic because they are very professional and have moderate prices. And you should see what a cute cat they have, his name is Batman.
Wow what a funny visit! The doctor told me my pet was a female after I believed he was a male!! I loved the attention and professionalism. Good Prices, Appointment available anytime. I liked the secretaries very much. Now I have to change his name from Paul to Paula!!
I pride myself in being a good pet owner and super polite client but this so-called vet- J. ramos was so blatantly unprofessional during my last visit. I find him arrogant and suffering from Napoleons complex-always rushing thru the exams with my pets and does not have the patience to really explain what the problem and solutions are. He speaks loudly and over you and not clearly. He acts like he does not want to be there to explain to you. Any pet owner knows it stressful enough that your pet is dying or very sick. My pet is both. On our last visit this man's behavior became totally unacceptable. In the middle of my explaining to him how i fed the medicine to my dying dog, something sets him off and he over-reacted with what I was saying-screaming at his office manager, gets up, CURSES and storms out of the waiting room. That is not the sane actions of a adult man! He behaved like a child with a temper tantrum maybe because he had a bad morning or personal problems? I dont give a damn! It was UNACCEPTABLE! I have paid thousands of dollars to his establishment. Some amount I question he just tacked on. But I paid it to get my pets better. whole weeks of my paycheck. My main concern is to get the care needed to get my pets better. Clearly J. ramos has anger issues and should not pretend to be a compassionate healer of animals. his job is to provide and correct diagnose and then offer treatment. It is not a matter if doesnt not like the owners but be a PROFESSIONAL! No one should be made to feel how i felt that morning like i was at his mercy because my pet is dying and needs care. I did not go there to be cursed at. His office manger kept apologizing for his unnecessary outbursts but I have lost respect for this person and most importantly trust in his competence. It left such a bad taste and memory that i will no longer require his half-ass services. It is a shame because the ladies at this office are very nice and loving to the animals, hopefully they will not learn to be like this clown.
I was just at this clinic at 11am with my dog Sophie Schauber for her first visit. We would like to thank them for their services and the manner in which the staff attended all our and Sophie's needs as soon as we entered the clinic. We loved the professionalism of the staff and we will be proud to recommend this clinic to all our family and friends.\r\nKeep the good work!\r\nAnd I love the fish tank!
I have a snake Python that got some different colors in the skin and he couldn't shed and didnt wanna eat. The doctor found out that the problem was very simple it was low humidity in the tank. I just spray with warm water and now Sandy is doing much better.
wow i cant believe how bad and aggressive these people are omg..i took my pet in march this year for small surgery and they perform it ..it cast me $800...one week later my cat is still sick and they decided to do second surgery but wait it is exactly the same procedure that they perform week before ...after 2 surgery's and $1600 my cat is still with same problem ..i decided to take it elsewhere and new veterinarian is telling me why did they do second procedure coz it was unnecessary and torture for cat ..my cat went through 3 surgery's coz of them now i am disputing second charge and going to small court coz they don't deserve to be there ..they don't help animals they torture them that is there motto
I went there with my dog who was very sick, he had a lump on his chest. The doctor did a biopsy and it was cancerous they did surgery as soon as they could, removed the lump and now my dog is free of cancer! I would greatly recommend this place.
I like this place because I can buy my cat's prescription food, my dog food, groom them, leave them for hotel when I go away for vacation, and also have a Doctor there, to take care of them, everything in the same place, I don't have to go downtown, or somewhere else, this clinic is conveniently located close to my house. I feel great when I board my pets there, because I know that if something happen, they will be under professional supervision every day, is not like having a pet sitter going for 5 minutes to your house and feeding them. Their boarding facilities are clean and comfortables for them. Both Doctors had taken care of my pets and I think they are wonderful. I haven't had any problems ever there, I think they are great and affordable.
My cat felt so comfertable at this practice, I myself was surprised. Having a fiesty kitty, I'm usually weary about bringing her out. Since I already buy my cat food their I decided to ask a couple questions and was advised to come in just for a routine check up. My kitty is a happy healthy fur ball and I'm happy I had a wonderful experience here. Since my visit the doctor has been available at any time to answer my random questions, I worry a lot having an older kitty.