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cirvin13

02/26/2010

Overall
customer

I am writing to inform all visitors that visit this store that the manager on duty the night Thursday/February 25, 2010 was extremely unprofessional and rude to me as a customer. This representative insisted that the items I ordered for myself and my family would be fresh off the grill (as reqested when ordering). However, when once the items were opened to eat, it was the exact opposite. After contacting the facility to speak with the manager that was at the window and who also answered the phone (again I the customer encountered extreme rudeness). This behavior is totally unacceptable. In today's economy when everything is high including a bill from the facility for 4 people this should not be the disposition provided. I don't know what the outcome of this will be, but I know that I am going to report this information to other individuals (primarily upper management) so they can be aware of the type of staff (management especially) that is in the store.



Signed,

A very unsatisfied customer.

Details

Phone: (504) 284-5976

Address: 4605 Chef Menteur Hwy, New Orleans, LA 70126

Website: https://locations.wendys.com/united-states/la/new-orleans/4605-chef-menteur-hwy

More Info

General Info
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Email
Extra Phones

Phone: (504) 362-6290

Phone: (504) 284-2593

Payment method
amex, discover, master card, visa, cash
Neighborhoods
Gentilly Woods, Gentilly
Categories
Other Information

Wi-Fi: No

Attire: Casual

Good For Family: Yes

Good For Groups: Yes

Good for Kids: Yes

Cuisines: Fast Food, Omelets

Takes Reservations: No

Outdoor Seating: No

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