Southern Animal Foundation

Most kind professional staff I've ever met! I take all my animals here because of the inexpensive costs and device better than any specialty clinics!

COMPLETELY HORRIBLE, MISERABLE, UNPROFESSIONAL experience with SAF. I went in and paid to have my cat spayed and things seemed fine. Well a month later she became pregnant again. Wow, how does that happen? Well they seemed to tell me that my cat had "TWO UTERUSES". Well ok my cat seems to be a "Freak of Nature". At this point I am in college and working hard to pay for anything and I had 4 kittens running around my apt. tearing it up when I thought I had my cat SPAYED. I spoke to the owner who is a very UNPROFESSIONAL, RUDE WOMAN who proceded to explain to me that I had to pay for the spaying of my cat again and it was my responsibility to find a good home for my 4 new kittens. At this point I look to my right and see a cage with 4 cute kittens in it with a sign saying "ADOPT FREE KITTENS". I tried really hard to contain myself and asked another rude woman working at the front window with the owner listening on, "How could I possibly manage to get my new kittens in that cage to be adopted? "Well sir", they said, "Those kittens are sick and we cannot add any new kittens in the cage with them." GREAT, I have to pay again for her to be spayed, which I would have thought the VET WOULD HAVE NOTICED IN SURGERY THAT MY FREAKING CAT HAD TWO UTERUSES, "REALLY". Well as I was asking, the very rough looking female clerk who seemed to act like I was completely wrong and wanted to have a physical confrontation with me. "Can I pay in installments? I really don't have the money to pay for this all at once? At this point I am very angry and am not sure what to do, so I say trying hard to stay calm. "I'm sorry Miss I just saw your previous customer talking about paying a portion of his bill to you today and he would pay the remainder of his bill later." She says aggressively, "Well sir he is an old customer and we used to allow that but don't any longer" It really takes me alot to get angry and this ANGERED ME, so I walked out and never returned. DONOT EVER TAKE YOUR PET TO THIS HORRIBLE VET!!!!!!!!!

I have been taking my pet to SAF for the last five years. The service hasn't been the best but I thought they were cheapest in the Uptown area. I usually arrive 10-15 minutes before my appointment time but didn't today because there is usually a wait to be seen anyways. However, today I had an appointment for 4:30 and checked in at 4:28 and was still waiting an hour after. When I asked if they had forgotten about me I was told I was skipped for the 3:30 appointment because I was late which did not even make sense and I wasn't late. I walked out and will never go back. They shouldn't over book if they cannot handle the business. I'd rather drive out of my way for better prices and a better business.