TollFree: (800) 869-3557
Wells Fargo & Company is a diversified financial services company providing banking, insurance, investments, mortgage, and consumer and commercial finance through more than 9,000 stores and 12,000 ATMs and the Internet (wellsfargo.com and wachovia.com) across North America and internationally. We’re headquartered in San Francisco, but we’re decentralized so every local Wells Fargo store is a headquarters for satisfying all our customers’ financial needs and helping them succeed financially.
Full Service Bank Leading In Customer Satisfaction. Wells Fargo Bank- Together We'll Go Far
Complete banking services, retail brokerage services, asset management, wealth management, and innovative products for individual customers. Financial expertise in treasury services, corporate and investment banking and international banking for business customers. We also offer credit and debit card products, trust services, auto dealer finance, mortgage banking, and home equity lending.
- by Taneisha B. on 11/13/2015
If I could give them a negative 20, I would! This is the worse bank ever! I only bank here because it's extremely close to my home, but I should've stop coming a long time ago. In any event, I just left this bank and they gave me a counterfeit bill, yes! I didn't know this until I went to pay a bill and the employee said, "we can't accept this bill." What!!! So I return back to the bank to get the bill replaced and when I tell you the branch manager is so arrogant and have a chip on her shoulder - it's the worse I have ever been treated by a bank. No one wanted to help me! They acted as is I am the criminal and the bill popped out of no where! I literally just withdrew the money about 10 minutes after returning and they said they have no proof that it's their bill! It was so embarrassing and just appalling to see that you are treated this badly by a bank - BANK OF AMERICA isn't so bad after all! I had issues with the customer service before with this branch, but never to this magnitude. I will never bank with Wells Fargo again! I'm done!
- by Mike L. on 11/11/2015
Without a doubt, the WORST bank I have ever dealt with. I had an acct with a few hundred dollars in it (in LV) while I lived in Hawaii (no WF in HI). Apparently was charged .50 a day to have that acct. Well, as you could imagine, eventually that few hundred was absorbed by the fees. Then I was informed of this by a letter 4 months after being overdrawn and I was being charged $15 a day. I owed $1600 in fees by the time I was notified. Never again!
- by Lucy H. on 11/04/2015
Great service here. Amazing people :) They are so nice and helpful to my family. They never yawn, and are never disrespectful towards me. FAVORITE BANK EVER.
- by B B. on 10/19/2015
ignorance and bad manners must be their religion. I went to ask a question had to wait for someone called Banker! This makes you think somebody who knows about banks, well this woman, young, not only did not know anything so I had to wait till she called support and kept on asking them the questions I I was asking her with no avail obviously but the worst iwas that this woman kept on yawning all the time , obviously her parents taught no manners, but banker assisting people? really? No personnel at this branch of wells fargo had told her it was bad manners, but assisting people and yawning all the time uncalled for . This was at Globe AZ. Thanks god I Do not have an account with them
- by Brenda J. on 08/28/2015
Customer service in the Kill Devil Hills branch is totally lacking. The employees have no problem solving skills. They simply state "we don't do that here" for anything that requires their finding a solution. Their philosophy seems to be "our time is a lot more valuable than yours" and we can't be bothered". I have banked with WF for years but they obviously don't need my business.
- by Sonya R. on 07/09/2015
MARITZA a teller at the Hanford branch has the worst customer service anyone can provide, I have been with Wells Fargo for 5 years now and never has anyone treated me the way she did. Thanks to her bad service and practically calling me stupid I closed my accounts and have started banking else where. She should be fired for providing false information and treating customers poorly.
- by Mary N. on 06/09/2015
Hello FDIC/Comptroller of Currency- You call this telephone number- sounds exactly like wells fargo. ONLY PROBLEM NO BANK AT THIS LOCATION. Government informed 9 months ago.
- by Nikki D. on 04/29/2015
bunch of theives doing business with them was one of the worst decision i hve ever made i got rob and screwed, trust me all them fee add up all the money that they stole add up cant wait to close my account.
- by Mark L. on 10/21/2014
I've banked with these guys for years, but when I tried to take out a large sum of cash, they told me I had to wait a week. When I did get the cash, they acted like I was a bother. I would stay away from these guys they are worthless. and annoying. I expect better treatment esp. when I've got that much money in there.
- by Tina J. on 09/05/2014
If you are trying to get out your available balance don't deal with Christine or Rhonda cause you won't get it. While I'm standing in the bank awaiting on the 'agreed withdrawal amount' I checked my phone to see what they could possibly be debating only to find they 'gave me' 5000.00 and then reversed the 5000.00 with no acceptable explanation. Watch out for those two! You will leave empty handled. Run like hell to the nearest Credit Union! CASHED CHECK REVERSAL # 9154 $5,000.00 TELLER CASHED CHECK # 9154 $5000.00