- by cynthiajackson on 12/25/2012
- by fernridout on 11/23/2012
Courteous staff, but a bit too busy at the end of the day.after you've waited for your prescription, it would be Nice to be called to the front of the line!
- by julienash on 11/03/2012
I would not trade at any other place but Walgreen's. When we went out of town to Waco, I found the same great service that I come to expect. Wonderful people and fast friendly service.
- by jessepinkman on 02/07/2012
I hate Walgreens, their customer service sucks.
- by hgdec24 on 07/28/2010
The assistant manager Ms. Hopper is fantastic! She always makes the customer feel appreciated and it's a pleasure to shop there.
- by sukitawdry on 11/19/2009
They'll Lose Your Photos! I took my vacation pictures to their 48th and O Streets location. When I put the picture card in their machine it crashed with the card in it. It completely wiped the card and destroyed the pictures. I told the clerk and she acted like I was lying. I checked the corporate website and it said that they keep backups for 3 days to two weeks so I called the manager, who barely listened to me before shooting my back to the same woman. She had me talk to the tech who refused to even check. I was treated like I was some sort of liar or skammer and didn't even get an apology for their losing my pictures. That's all I wanted to make it right with me. So I wrote corporate an email and haven't received either a reply or an apology. At this point I've taken all of my business elsewhere. There's nothing they can do to make it right with me now.
- by alvarez231 on 11/18/2009
Walgreens has everything you neeeeeeeed!!!!!!!!!!!!
- by cocozags1 on 09/25/2009
The Walgreens on Division and 28th and the Walgreens on 28th and Kalamazoo are the two worst Walgreens. They have terrible customer service. If you go during the afternoon, expect to wait at least 30 minutes before you talk to anyone. When you finally do get service, it will be from someone who is unhappy to help you and unwilling to fix any problems that may arise during the billing process. For example, I keep having the same problems with a particular refill--it eventually gets remedied-- but when I try to have the same prescription refilled again, it causes the same problem and the same hassle. Why can't they learn from their mistakes? I'm taking my prescription elsewhere because I do not have time to make four trips for one refill.
- by Tamara N. on 08/24/2009
We needed a Dr on a Sunday and Walgreens was one of the few places (other than the expensive and busy local ER) that was open. We arrived very near their closing time, but despite that check in was quick and easy and they were pleasant and respectful. The Dr. gave excellent input, seemed to care not only about the 'job' but about my son and myself as a person. Gave my teenaged son age-appropriate advise and no lectures on what we had done wrong....just gave us the correct info for next time. Was even patient with a fidgety preschooler who was with us. Also touched on some points / gave advise on issues we were concerned with that had nothing to do with the reason for our visit. When she gave us the prescriptions she even recommended we go to a different location to have the antibiotic filled since that place would fill it free of charge. All in all a much better visit than I anticipated. Cost was about standard, actually less than I was anticipating. Will definitely use them again.
- by witchy2u on 08/06/2009
I can't believe Walgreens pays their employees to push each other around the store on a big blue cart. from the pharmacy thru the store pushin thier way past customers in line and in chairs waitng on their meds, 2 girls from behind pharmacy come out one pushing the other and goofin off instead of one taking the cart out to the back of store and the other should have helped the line of customers in line.I was staying out of the way so i didn't get ran over. Walgreens does not want to take medicaid patients cause of pay but will [pay thier employees to goof off and not wait on customers. this was on the second week of July. I'm sure they saw these employees on video.