At Sprint stores, you get the phones you want with the plans you can't pass up. Come visit our helpful and knowledgeable staff of experts ready to answer your important questions. Get the Sprint Family Share Pack. And our “Ready Now” program, has you using your new phone by the time you walk out the front door. With our Buyback program, we offer account credits for your old eligible device. Come visit or call to find what you're looking for at your local Sprint Store.
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This store reaches a new low in professionalism, competence, and accountability. After visiting this retail location at 291 Exton Square Parkway, Exton PA 19341 I once again experienced the atrocious customer service that prompted my carrier change to Verizon. In late August, I paid Aprox. $420.00 at the Exton in order to be rid of my rubbish Sprint Mobile service. I was assured by the "agent" that this was the total sum of Early Termination Fee's and Device Payment Buyouts I would need to pay to cancel my service. Lo and Behold, in mid-September I received ANOTHER bill for aprox. $92.00 in charges the clearly incompetent agent failed to mention or address. After 2+ hours on the phone with customer service, I managed to get the bill dropped (again, due to the idiocy of this location's staff) and my service cancelled. Given the aforementioned issue, I decided to visit the location one final time yesterday to ensure that this would indeed be the end of dealing with ArchTelecom and Sprint. I stood in the lobby for nearly 25min. without my presence so much as being acknowledged, let alone greeted and wait time addressed. When I was finally noticed, I was informed it would be ANOTHER 30min. wait to address what should have been a very simple question. I cannot emphatically stress just how utterly annoyed and irate I am with respect to this location, ArchTelecom and Sprint as a whole. Given my long tenure with the company and the substantial amount of funds I have paid in services over the years, I would expect any reputable business to have some modicum of respect for it's clients and effective customer service.
Sprint iPhone unlocking Services. I get for my Sprint iPhone Unlocking services from this nice and awesome place and i feel happy after unlocking my Phone because i find all of my data secure and i can use them. i just use their IMEI Unlock Service. https://www.theimeiunlock.com/
was forced to purchase a phone as I had broken my other phone and was told my protection plan did not cover replacement. This did not turn out to be the case. I returned said purchased phone and the store did not stop the payment plan they set me up for on the phone. Even though I did not own the phone, I was still making monthly payments for it Will never use this branch of sprint again. Would rather drive 2 hours north to Williston VT for much happier, more helpful staff
Sprint is to confusing with the buy back plan & buy one/get one free s7 deals.1stPromised no bill for the first month (5 dys w/Sprint & have a bill). If you are leaving another carrier to go w/Sprint it will take 3 billing cycles to actually get your contract paid off.1st must you log them in take to UPS 8-12wks but beware the process is long and you will get confused because $200 on acct $200 on AmEx card & you have to take in last bill to get the buyout back which will take an additional 12 weeks ($759.out of pocket to payoff Verizon+ last bill). Too many hoops to jump though & to much leg work.Cannot comment on service yet 5 days w/ Sprint & so far disappointed. My thing is the Buy One/Get One why am I being charged/Taxed for something that is free?Why do I have to wait 3 billing cycles for it to show BUY ONE/GET ONE FREE? I am scared I will be stuck w/buying 2 phones because it does not state on my agreement BUY ONE/GET ONE.Just take this unto consideration before going to SPRINT.
Love my sprint service get unlimited for cheaper then anyone else and I can still do 2 year contracts the only reason i stay
RUN RUN RUN !!!! THE WORST PHONE COMPANY IN THE US ! Bad coverage, bad costumer service! i had my iphone 4S with Sprint and after i paid of the phone i wanted to unlock it for international use. THEY WILL GIVE YOU 1000 REASONS FOR WHY THEY WILL NOT UNLOCK YOUR PHONE. EVEN IF IT S YOUR PHONE THAT YOU ALREADY PAID FOR THEY WILL NOT UNLOCK IT! I WILL NEVER RETURN TO SPRINT! NOR I WILL LET MY FRIENDS AND FAMILY DO IT !
Went to the Sprint store on SPID in Corpus Christi, Tx. The salespersom there could not offer a phone upgrade (I-phone 6) anywhere close to what Best Buy offered. Got it @ Best Buy for about 1/3 less!!!!!
SPRINT SUCKS - HANDS DOWN!! STAY AWAY - THEY LIE The first couple bills are exactly what you expect them to be - your bill jumps approx. $200 per month.
was thinking of going to Sprint and their get a new iPhone whenever u want, but after reading these reviews, I am staying with my wonderful Straight Talk! $50 a month, talk, text and data even got a nice free smartphone online at Walmart!
I went to the store to ask general questions and the store manager auto sign me up for an iphone 6 plus without my permission. then he said he is making mistake . he will correct it. but he never corrected it. so now sprint is billing me for an active account of an iphone 6 plus. which I never have one in my hand or a sprint phone number. I went to the retail store and calling sprint customer at least 4 times. and they never taking the fraud problem . if I am on the phone . they tell me to go to the store to get that take care. and when I went to the store. they told me to call 1800 to get that take care. this is the worst experienced I have with the brand. sprint is not only owning me an apology and compensation me for this fraud was done by this now no longer work there manager. it is show a bad mark on my credit report for not paying bill and late on charge. again. on a fraud account. that was never authorizied. as of today. the store manager is still refusing to correct the problem . and I already give her a special case number from sprint fraud department . all she has to do is call her fraud department and have the problem fix. but no she is refusing to do that. I have report this to BBB. hope this company is gettting sue very soon.,