More Info

General Info
CVS Pharmacy in LAKE MARY, FL does more than fill your prescription drugs. You can buy stamps, household items and shop weekly specials on personal care, cosmetics, vitamins, baby items, and more!
Brands
home health, now
Payment method
amex, debit, discover, master card, visa
Categories

Reviews

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anonymous

08/21/2012

Provided by Superpages
Overall

I am new to the CVS pharmacy. I usually do mail order! We were informed through a text that my precription was ready! Never had that with any over pharmacy! I called just to make sure it was ready for my husband to pickup! They were ready when he arrived! They were very nice! Only problem was the drive up speaker was hard to hear and speak! That's the only problem we had! Thank you!

anonymous

08/21/2012

Provided by Superpages
Overall

I am used to exemplary service at my CVS....but when I am traveling and have to use this one, I am horrified at the poor customer service, lack of engagement with the customer, unwillingness to assist, and one time, a downright lie. There are two of the pharmacy employees who are great, just to be fair. They just aren't always there when I am! There is certainly "opportunity to improve" in this CVS.

kdlambert

08/19/2012

Overall
8/19/12: Horrible experience @...

8/19/12: Horrible experience @ CVS every time. I wish the corporate office would review video footage and see how they treat people. Tried to pick up an antibiotic rx @ the drive thru. Waited longer than normal but no big deal. I had placed my mother's driver's license and medical ins card in the basket. I hear someone speaking to me but do not see an actual person. Informed him the info was already there. By mistake, I did not have her rx card with me but in the past Walgreens has looked it up somehow or has called the pharmacy for me. Someone named Marcus told me I'd have to pay full price or come back. Honestly, I probably would have but he was so rude that I drove around to park, went in the store & left my sick mother in the Florida heat. I went in to call the insurance co & picked up the rx. My mother was a new customer & her 5 letter first name wasn't even spelled correctly. I work for a hospital corporation & one of many offices averages 115 patients daily. Do you think I'll be referring to CVS? Thanks Marcus!

Details

Phone: (407) 805-9702

Website: http://www.cvs.com

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