Car was ready when we got there. Fast checkout. Everything went as planned for the weekend. Returned vehicle full of fuel. Price was what was stated on contract ,with no hidden fees. Pleasant experience. Thanx.
WORST EXPERIENCE EVER!!!! I would NEVER recommend renting a car through Budget. It was the worst experience I've ever had with a company. They should be ashamed of how much they take advantage of their customers. They will do anything they can to make another dollar out of you. They don't care about anything but that. Not service, not honesty, not integrity, nothing but MONEY. If there's something wrong with the car (before you even get it) they will try and pin it on you. They will go above and beyond to make sure they get all the money they can. You have MANY choices when renting a car.. DON'T USE BUDGET! You will regret it if you do. I WILL NEVER rent another car from you but rest assured that I will be renting multiple cars in the future but I will make the RIGHT decision and go with your competitors.
I have been treated very rudely . The manager was on the phone with an irate customer and didn't want to deal with it. Yelled a few swear words in the phone and threw it on the floor behind him. Couldn't get the computer to print out my contract. Promised he would e mail it to me . He did not . He lied to me. The price of the vehicle was more expensive than competitors . I believe he took advantage of me. I needed a car and the cab pulled out. I had no way to get around. The car smelled like dirty underwear nasty VERY VERY BAD EXPERENCE .I don't understand why I was treated this way.. Very Very bad Chuck
I rented a car for two days for about $92. I returned the car not quite 2 hours late. Budget charged me for an extra whole day--$48, which was more than half the cost of the other two days. Customer Service said they had recently changed their policy to charge for a whole day instead of the hourly rate. I would argue that if this is their policy that they should make it clear to you before you rent.