In mybook®: Travel
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#1 Car Rental Company in the 2010 Customer Loyalty Engagement Index - Brand Keys (2010). Corporate Facts: Avis Rent A Car System, LLC and its subsidiaries operate one of the world's leading car rental brands, providing business and leisure customers with a wide range of services at approximately 2,200 locations in the United States, Canada, Australia, New Zealand and the Latin American / Caribbean region. The company is a wholly owned subsidiary of Avis Budget Group, Inc. (NYSE: CAR). Our Vision: "We will lead our industry by defining service excellence and building unmatched customer loyalty." Our Mission: "We will ensure a stress-free car rental experience by providing superior services that cater to our customers' individual needs...always conveying the 'We Try Harder®' spirit with knowledge, caring and a passion for excellence." Our Values: * We will honor all commitments to our customers, employees and shareholders. * We will conduct business with unwavering high standards of honesty, trust, professionalism and ethical behavior. * We will communicate openly and frequently, sharing what we know, when we know it. * We will place the interests of our customers first. * We will be dedicated to providing an individualized rental experience that assures customer satisfaction and earns the unwavering loyalty of our customers * We will ensure that the "We Try Harder®" philosophy underlies everything we do and shines through in our service to customers.
We Try Harder
AMEX, DISCOVER, MASTER CARD, VISA
My Avis: Enjoy faster reservations and rentals every time. Enrollment is fast and free! We'll save your personal data, rental preferences, and special discount information in a Wizard profile, so you won't have to provide it each time you call or make your reservations online. Avis Preferred Service * Give us your rental preferences just once and we'll keep them on file. * Skip the lines and the paperwork and go straight to your car at over 1,400 locations worldwide. * Our courtesy bus will drop you off by one of our newest cars, or you'll find it in a convenient parking space. Avis Preferred and Avis First, our customer loyalty programs, offer members counter-bypass service and rewards such as free rental days and upgrades. Avis Cares® is a multifaceted program designed to ensure that Avis customers have a safe and stress-free trip to their destination. Included in the offering is a guide for the proper usage of child safety seats. Avis was the first rental car company to offer the LATCH system, the federal standard for child restraint installation. Avis Access is the rental car industry's first comprehensive accessibility program for travelers with disabilities Additional Products: where2 GPS Navigation, Avis iPhone® App, eToll Electronic Collection, Used Car Sales, Disability Products. Additional Services: Chauffeur Drive, International Assistance, Mini Lease Program Avis Green / Carbon Offset, Avis Cares Enjoy The Ride, myWhere2 Trip Planning, Avis Mobile Service.
- by km0416 on 10/19/2012