- 7:00 am - 9:00 pm
- Mon - Sat
- 7:00 am - 9:00 pm
We’re doing whatever it takes to give America a healthy mouth. And we believe a healthy mouth is one that’s both comfortable & happy. That’s why we’re guaranteeing your money back if you’re not happy with your dentures.
Our Denture Money Back Guarantee applies to all full & partial Comfidents® Dentures & covers the cost of the dentures only, fees for other treatments & services are not included. Patients must submit a refund request within 90 days after final insert or hard reline. The original dentures must be returned to Aspen Dental within 90 days after that request.
Check-Ups, Crowns & Bridges, Denture Repair & Relining, Denture Replacement, Emergency Dental Care, Fillings, Gum Disease, Oral Surgery, Root Canals, Teeth Whitening (not available at all locations), Digital X-Rays, Oral Hygiene, Oral Cancer Screening, Basic Full Dentures, Classic Full Dentures, Dental Implants
- by Maria C. on 05/24/2015
Aspen dental in Poughkeepsie, NY removed my teeth did 1/4 of the work they agreed to do. Gave me appointments 2 plus months apart. When I inquired about work that "they" said needed attention, they gave me nothing but double talk. After my last visit, which once again was suppose to be for a large cavity filling ( it had been 1 year! ) I was told a tooth was being removed! When I got upset after hearing about a tooth removal the dentist sent me a registered letter that I was no longer their patient and to seek care elsewhere. When I spoke to the "office manager", ,she proceeded once again to try to double talk me and tell me temporary dentures was what I paid for and that my fillings were not done in a whole year because I cancelled one appointment!! There is a lot more, too much to post right now. So, as it stands right now- Upper dentures that don't fit right. Lower partial I haven't been able to wear for a year. 3 cavities(one they told me was pretty big a year ago!) A 3 YEAR WARRANTY that seems to be null and void. Money taken from my insurance company for work that was and will not be done and thousands on a dental charge which has been paid the whole year! EVERY LAST PERSON IN THIS OFFICE NEEDS TO BE INVESTIGATED!! They seem to think just because you need to go there for economic reasons that you are an idiot. REPORT these people EVERYWHERE you can report them and don't stop until they make good on your agreements or return every last penny they took from you!! Filing a grievance with my insurance company at the moment for work paid for and not completed.***** I would also like to know if anyone ever saw or TOUCHED the 4 grades of dentures they offer. As far as my research is showing, a PICTURE and their sales pitch has been the only thing people have seen. Get in touch with me if you have the cheapest dentures and most expensive. Lets compare! I will be reporting them to the Attorney General. ALL OF YOU SHOULD TOO!
- by Heidi T. on 05/18/2015
My first consult visit went well. Took a little too long for my lunch hour (2 hours), but staff was very nice. They apparently do a consult/xrays on a separate appointment from your cleaning, which I didn't realize when making my initial appointment. They were upfront with all costs. Looking forward to my cleaning. I no longer have dental insurance, so that's why I'm having to change providers. My teeth are in great health but if, however, I were to need dental work, I would go back to my original dentist. I feel like I'm "cheating" on my hygienist of 10+ years, but just cannot afford the $250 visit right now. Hopefully this will be a one time thing! But so far, I've had a good experience.
- by Indigo R. on 04/28/2015
I had never heard of Aspen Dental before, but with the grand opening of the Oneonta location, I decided to give it a shot and go in for dental checkup. I ended up having a horrible experience, so I went online to get some more information about this chain. Turns out they are notorious for being very unprofessional, as well as inventing imaginary problems, suggesting procedures you don’t need, billing you for services you don’t know you’re receiving, and preying on the elderly and people with low-end or no insurance. I did not know this going in and I’m glad that I realized this before this group swindled hundreds or thousands of dollars out of me. Do your research and read the reviews before making an appointment here – there are plenty of other places in Oneonta to get dental work done. Don’t waste your time and money. First off, while I was waiting in the lobby, one of the front-desk employees was conversating loudly with another employee. She was also swearing very loudly, and although I am not personally offended by curse words, I thought that it was very unprofessional to be using that type on language at work when the patients in the lobby can hear you. Another employee even had to tell her to “shhh!” My appointment itself was unbelievably rushed. It’s an assembly line and they treat you like a number, not like a person. The doctor saw me for a total of 90 seconds. It was the shortest dental “exam” I have ever had. The doctor rushed in the room without introducing himself and without asking me my concerns or what brought me there today. He just immediately began talking a bunch of nonsense and did not give me a chance to talk at all. He set my chair back, looked in my mouth, and began rapidly listing off cavities to the nurse. He didn’t check for cavities the way dentists normally do (where they poke a spot with a metal instrument to see if it “sticks”.) In fact he didn’t poke at or touch my teeth at all. He just looked with his eyes and found SIX supposed “cavities” in a matter of 15 seconds. After that, he immediately put my chair up, stood up, and started to walk out. He did not ask me if I had any questions or concerns, which I did, hence why I was at the appointment. As he was running out of the room I said “wait! I had a couple questions….” but my questions were left ignored and unanswered. Then they had me sit down with the same lady who had been swearing in the lobby and she told me that I needed $1,200 worth of dental work and asked me how I would be paying for it. When I told her that I would have to get back to her on that, she acted incredibly annoyed. I’m in my early twenties - I don’t exactly have $1,200 of extra cash to spend on six cavities that I was pretty sure didn’t even exist. After my appointment I ended up going to a private dental practice in town to get a second opinion. This time, my mouth was examined thoroughly, I was treated with compassion and respect, and only two cavities were found (not six). Just goes to show that Aspen dental is essentially trying to rob people. Never again will I go back to that horrid place.
- by Johnny M. on 04/27/2015
I am upper 40's who never took care of my mouth had a partial for 4 years now and recently had some pain and needed one more tooth pulled , problem was that this tooth held the lower in place and with it going the partial had basically become unwearable. Sadly only options was removal of what was left and go with a full upper and lower denture. Had the tooth pulled due to pain and had for sit down with Heather and Dr Victoria going over options for what we could do. they had four different options of dentures and explained to me that it would be six months before the implants could be installed to hold dentures in place . bargain hunters need to apply and really who would when it comes to your pain and comfort I went with the best set of dentures and looking at at least 4 implants . give or talk over 10 grand and comes with solid warranty and all the visits i need. Last Tuesday was the big day after three visits to set everything up. Dr V and her staff were amazing many shots and i left with a new beginning have been back twice already for touch ups and follow up adjustments . planning on going back once a week for the next five weeks as we prepare for the final step when my jaw bone is ready for implant , i give Dr V , her daughter Olga ,Office Mgr Heather and Customer service rep Megan who have always answered my questions with a smile. a top star rating BOTTOM LINE YOU GET WHAT YOU PAY FOR Have to say my first impression means it all and I knew what i was walking into. Did my Homework out here in this part of town, I was sold on Dr V and Aspen warrant don't care about other people's complaints I know what i bought and i Know what I expect but the low price is rectally that low price Top of the line is different , plus paid by AMEX so have there backup too . But i have had no issues other than the pain but I knew that was coming and been there this place has top lab gut for over 10 years right there working on my mouth along with Doc, again you get what u pay for and always by buy the best and always with warranties
- by Patricia R. on 03/30/2015
Avoid this dental office. Their work is substandard, they do not listen, but most of all, they do not stand behind their guarantee. Have lost 25lbs and cannot eat.
- by Robert C. on 03/05/2015
This place is a cult, the door bell thing that beeps when you usually walk in but there's goes cha Ching
- by Khalil A. on 02/18/2015
I started my crown and bridges with dr.Martha then I heard from the staff, dr.Martha wI'll leave soon and that really too bad to me because I started everything with her and dosen't make sense to let another doctor completes because she knows my mouth very well and have a big idea about what she suppose to do .. I hope if she will stay for a long term at aspen dental because she's such a nice person ..
- by Tammy T. on 02/10/2015
Very dissatisfied with Aspen Dental. Charged me $2,600.00 for a cleaning, 2 crowns and to pull one tooth. The tooth they pulled up swelled up, was in major pain and bled for 2 day. When I called they said just put more gauze in. Called again to say 2 pieces of the tooth are still in there. Well let's see what the dentist says they said. It may be bone. Will have to be dug out, oh, I don't think so! Will look for a real dentist!