More Info
- General Info
- Massage Envy provides massage, skin care and total body stretch services which are an integral part of total body wellness. Keep your body working, schedule an appointment today! Each location is an independently owned and operated franchise.
- Email Business
- Payment method
- amex, visa, discover, master card, all major credit cards, insurance
- Location
- Grant Road Plz
- Neighborhoods
- Miramonte-Springer, Cuesta Park
- Other Links
https://locations.massageenvy.com/california/mountain-view/1040-grant-road.html
- Categories
- Other Information
Parking: Lot, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
By Appointment Only: Yes
GalleryView all (7)
Reviews
04/29/2015
Massage Envy billed me for 32 months, $1920 without even the courtesy of notifying me that they were resuming my suspended account. I happened to look at my credit card account and saw an automatic payment to them. What? I had been a member long ago and when I hadn't used the membership for 6 months, I told them I wanted to cancel. They said I would lose the 6 massages I had built up, but that I could suspend my membership and not lose them. This I did. 38 months ago. Then I forgot about it. 6 months later they started billing my card again without mentioning this to me, ever, for 32 MONTHS. That comes to $1,920. Sure, blame me for not paying attention to that credit card, but they are brazenly taking advantage of my mistake. Their answer to me is basically: "Tough." I can't imagine that a customer friendly business would hold to a policy that would bill someone for two years and 8 months for absolutely zero services and with no reminder that the billing was going on.
03/25/2013
They have awesome massage therapist. Peggy is the best, She really knows the body. She really helps with my range of motion.
Details
Phone: (650) 961-3689
Address: 1040 Grant Rd Ste 110, Mountain View, CA 94040
Website: https://locations.massageenvy.com/california/mountain-view/1040-grant-road.html