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Reviews
08/04/2011
We were so surprised by how great this place is. We didn't have huge expectations but were so impressed! The staff is so friendly, our room is clean and nice, the food is fantastic and the indoor pool is amazing!!!!
05/26/2011
During our resent stay Mid MAY 2011, we arrived late in the evening and paid cash for our room. The room had a bad smell that we figured would dissapate with a little airing out, so we opened the window a bit, during the night the smell got worse. we informed the front desk when we checked out (early) and the girl a the front desk and house keeping confirmed the smell. I was told that we could not get a refund or discount without Management approval and that she would have the manager call us when they arrived. I had to call them 8 hours later and talked with a manager who informed me that since we paid with cash we could not get a refund and as an indapendent owner Best Western Corp. won't respond to my complante (we'll see if i get a responce from them). Seems they only fear the Credit Card Companies who can process refunds. BEST WESTERN NO LONGER means you can expect 4 STAR accomadations (or even 3 stars) DON"T STAY HERE Hotel 6 is better!!!!
Details
Phone: (530) 926-3101
Address: 111 Morgan Way, Mount Shasta, CA 96067
Website: http://www.bestwestern.com
More Info
- General Info
- At the Best Western Plus Tree House you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Tree House will stand out among other hotels in Mount Shasta,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Tree House will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
- Extra Phones
Fax: (530) 926-3542
- Services/Products
- * Banquet Facilities Available * Mt Shasta View Rooms * Indoor Pool & Spa * Full Service Restaurant & Lounge
- Payment method
- cash, master card, amex, discover, visa, check, debit
- Price Range
- $$
- Other Link
- Categories
- Other Information
Parking: Lot
Wi-Fi: Free
Price Range : Average
Pets Allowed: Yes
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