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(414) 672-3755Visit WebsiteMap & Directions816 S 5th StMilwaukee, WI 53204Write a Review

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ehaubs

07/30/2011

Overall
Cold food and very poor custom...

Cold food and very poor customer service. Stay away!!! Go to La Fuentes.

lionessleo

03/19/2009

Overall
great food great friendly serv...

great food great friendly service and nice area

heunma

11/18/2008

Overall
Botanas has the best authentic...

Botanas has the best authentic mexican food in the city along with exceptional service and cleanliness!

blessid197

04/27/2008

Overall
DO NOT GO TO THIS RESTAURANT

The past two times I have gone to this restaurant they have attempted to cheat us out of money. The first time, they charged my boyfriends credit card for twice the amount that they were supposed to. We caught it on his credit card statement and complained to the manager. They did refund us the money, so we figured it was an honest mistake.



I was there again last night for dinner and the bill was $69.20 I paid $60 cash and they were to put the rest on the credit card, which would have been $9.20. The man who took our money charged the card for $19.20. When I disputed this with him, he pulled a roll of bills out of his pocket (including many singles, which I assume were his tips, so I'm not sure why he pocketed the money I paid the bill with in the first place) and stated that we only paid him $50. We got the manager involved and he simply said "My employee says you only paid us $50." I explained to him that I in fact had given him $60 and asked him how we were going to resolve this since it was basically a case of my word vs. the employee. The manager had nothing to say and would not refund us the $10.



I know it's a small amount of money, however it's the principle. The man obviously had pocketed the money. On top of that, since we all know this is a place people go for margaritas, who knows how many drunk people they are cheating out of money?



If you do choose to frequent this restaurant, be careful when you pay your bill.

dware40

02/08/2008

Overall
The margaritas are the best in...

The margaritas are the best in town. The wait staff is excellent. The food is always hot and fresh.

Details

Phone: (414) 672-3755

Address: 816 S 5th St, Milwaukee, WI 53204

Website: http://www.botanasrestaurant.com

More Info

General Info
Year after year the original Botanas on 5th Street has been voted #1 Mexican restaurant in Milwaukee by many local papers and on-line organizations.Year after year the original Botanas on 5th Street has been voted #1 Mexican restaurant in Milwaukee by many local papers and on-line organizations.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (414) 672-2771

Fax: (414) 672-2771

Payment method
all major credit cards, discover
Price Range
$$
Neighborhood
Walker's Point
Categories
Other Information

Parking: Street, Lot, Private

Wi-Fi: Free

Bike Parking: Yes

Attire: Casual

Good For Groups: Yes

Good for Kids: Yes

Wheelchair Accessible: Yes

Take Out: Yes

Cuisines: Caterers, Family Style, Mexican, Take Out, Latin American

Alcohol: Full Bar

Takes Reservations: No

Outdoor Seating: Yes

Price Range : Average

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