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- by on 05/11/2012
This not the place to stay.( NO ELEVATOR 4 floors) NO Parking at hotel....Parking is $20.00 a day, garage 4 blocks from hotel, street parking is max 8 hours. The shower had mold, the walls next to the shower had mold, the shower curtain 1 inch above stall so the floor flooded, the toilet paper holder was across the room away from the toilet, the sink really rocked: had to shove newspaper under a leg to hold it on place, could not converse with staff as they did not speak English. The restaurant next door: Catch 22 was a huge mistake for breakfast, the staff running around in jammie pants, and basically they could care less about what they serve and service. Food was awful. If i could post pictures I would. Also gratuity was added on to the bill when given to you. Party size did not matter.
- by on 12/01/2010
Even after arriving over an hour after check in time the room wasn't ready with no given explanation why. After explicitly telling them not to post some ridiculous $50 charge to my card and being told they wouldn't, when they barely competent front desk girl went to check me in it was immediately posted!! I told her to call my card service and have the money returned and she told me it would be by Monday morning. Today is WEDNESDAY and when I called my card service there was NO record of them contacting them!! Absolutely no excuse!! I will NEVER stay there again!!
- by on 05/19/2009
I must admit this hotel was not the best I have stayed in....however you are paying a VERY low price and with most things, you get what you pay for! The elevator was scary and broke down the last day. There were insects in our bathroom and 1 in the bed. However it's 2 blocks (about 5 minute walk at the most) from the beach and collins ave! About 2 minutes from the clubs and resteraunts! PERFECT LOCATION 4 A TOURIST! Look I wasn't there for the hotel I was there for the outside! Also customer service was good! Highly recommand if your going on vacation for the beach, resteraunts, shopping and clubbing!
- by sarmstrong on 12/13/2007
For those of you who value a clean and practical room Best Western South Beach is the place for you. A terrific place to stay very clean. They staff is good too.
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