- Open 24 Hours
- Mon - Sun
- Open 24 Hours
- by mont15 on 05/23/2011
Reservation agent was helpful & friendly. Front Desk staff was welcoming. Alot of complaints about room keys not working..ours did not work & had to get replacements, at the same time I was requesting new keys, three other families were having the same issue! Renovated rooms were very nice and clean..housekeeping did not leave any bath towels on the 2nd day...has to call for them once we returned to the room..Pool and Beach Chair attendants were extremely helpful and friendly..Overall, hotel is run down because it is an "old" hotel..but indoor renovations have it looking nice...we will stay here again..WONDERFUL beach view...great room rate for a hotel on the beach!! Nice restaurants and small shops across the street from hotel!!
- by dahouze on 01/30/2011
If you value your rest avoid this place at all cost. Music in lobby played all night long! No sleep. Pot smoke in room. Seedy people and trashy hotel. UGH!! Made my life a living hell. DO NOT STAY HERE!!!!!
- by esternpink on 10/24/2009
This is the coolest place I have ever been to! If you're looking for a generic every day hotel then do not stay here. However if you enjoy funky decor and hip people you must check it out. I picked the hotel mainly because of the location and given what I paid I was not expecting having as great an experience as I had. Rooms were super cute and always tidy and the staff here really goes above and beyond. I felt like we were all friends by the time I checked out. I can't wait to go back!
- by frecklesnomore on 01/24/2009
Upon checking in I thought the hotel was fun and different with the unique decor. However we go to the room and the sink in the bathroom was broke with a trash can under it to catch the water. Then we woke up the next morning with a giant Palmetto r o a c h (the website would not permit me to write it out so i had to space it) on our curtains. If you have never seen one.....look it up, they are huge! It was about 5 inches long! They told us it was because our window was open (which was apparently open upon checking in because we did not open it) so we stayed. However we came back later that night and found several of these insects and began packing. We were forced to look for a new hotel and move hotels at 1:30 am. Then I had to worry the entire rest of the trip that maybe I had these insects in all my things. Extremely unpleasant.
- by k_swing on 07/23/2007
NEVER stay here. We booked our reservations for two rooms FOUR months in advance. When the first girl in our party arrived she was told they had our rooms but she could not check in until the person whose name the reservation was under had arrived. Within three hours we all were there, and they then told us they had lost our reservations. After refusing to leave without an explanation, we were told a million lies ? they went from saying they lost the reservations to saying the rooms had leaks and couldn't be rented out! We spent hours trying to speak with the manager. She wasn't there and didn't answer calls from her employees (allegedly, anyway). We were not compensated in any way for this huge error and were told to come back the next day to speak with Karen. She amazingly had a ""family emergency"" that day and was unavailable to talk with us. What a horrible way to run a business. We had traveled from all over the country (L.A., NYC, Tennessee, San Fran and Ohio) to give our best friend a great bachelorette celebration. Whitelaw ruined the first several hours of our trip and offered nothing in return for their giant mistake! I am amazed they can stay in business. It's an embarassment to the entire South Beach area.
- by jhanus on 01/14/2004
I was a guest at the Whitelaw Hotel from 12/30/03 to 1/4/04 and I just wanted to write to express to you how much I enjoyed my stay there. I found the hotel to be very clean, well-managed, and it managed somehow to be both hip and charming. All the staff was great, but I must single out Jeff, Patricia, and Michelle for particular praise. Jeff and Patricia always went above and beyond in trying to accomodate my requests for reservations and Michelle was also a great source for information. And their collective kindness was refreshing and sincere and reflected very well on the hotel. I certainly intend to stay at the Whitelaw during any future visits to Miami.
- by klempert on 12/30/2003
This is one of the coolest hotels . My girlfriends and I recently spent a week in SOBE. When I started researching places to stay that agreed with our budget all that I could find was the typical re-done, generic, and boring hotel. The Whitelaw had so much charm, and attention to detail in its design. It shows that a big effort was made in making it hip and unique. The staff was young and friendly and the manager even joined our party for coffee one afternoon. It felt like we were staying at a friends house. In addition, everything was included and taken care of. You need transportation; there is the hotels shuttle. You get hungry; theres free breakfast. Need a drink; theres an open bar every night. Cant get into a club? You get VIP passes. Need to shop ...beware! the best shops are next to the hotel
- by nelly03 on 01/30/2003
Stayed here with 2 friends for 3 nights. Good location near tons of shops & restaurants, 1 block from beach. Staff friendly and extremely helpful. Rooms clean & attractive but needed towel bars, a wastebasket, & more space to store clothes! Bathrooms nice but water pressure on the trickle-y side. Cocktail hr and breakfast a great bonus. Airport shuttle 1/2 hr late. Overall not as upscale as their website might suggest but very comfortable. Pleasant stay & hope to return.