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(901) 565-8820Visit WebsiteMap & Directions4628 Winchester RdMemphis, TN 38118Write a Review

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Mishayla P.

12/23/2017

Overall
Food
Service

If I could rate in the negative numbers, I would. I placed my original order at 6:31 and was given an estimate of 30-45 minutes. At 7:43, I called to see what the status of my order was. I was told he was on his way and it would be 10 additional minutes. At 8:17, my food arrived. I paid and went inside. The sauce from my Mongolian beef was all over the inside of the bag and the other containers. We ordered the Mongolian beef, pork egg fu young, pork fried rice, 8 crab rangoons, and 10 fried dumplings. Everything, I repeat, EVERYTHING was ice cold. And I only received 5 and a half out of the 10 dumplings. Yes, a half. When I called at 8:23 to complain that everything was cold and I did not receive everything I ordered. I was told there was nothing they could do for anything but the fried dumplings. The manager offered to send out a new order and he promised they would be hot. When I called back at 9:42 because I still had not received the new order, I was told that they were busy and only had one cook and it was taking a while to cook. He told me that he sent them out the door of the restaurant 30 minutes before I called and ensured me that they would still be hot. I live 4 minutes from the restaurant. It is now 10:10 and they have still not arrived. I will never order from this place again. The food was subpar at best, and did not taste very good cold. My recommendation is to get in your car, walk, Uber, whatever you have to do, and go to C Fu on Knight Arnold. They have amazing food and exceptional service.

JM
Josh M.

08/31/2016

Overall
Atmosphere
Food
Service

Their service was terrible because I was not served. I called at 8:30, placed my order, and patiently waited for my supper to arrive. At 9:30, I recieved a call, believing it was my order arriving, but it was the place calling to let me know that my hotel was too far away. The woman that took my order assured me it would arrive in 30-45 minutes. The woman that called back said it was too far. The man I spoke to after calling back, said he didn't take my order and immediately attempted to pass me off to what he called his supervisor. Terrible service, 5 miles does not equal too far. Will never order again. Would have given a $20 tip, if my order actually came. Only reason I'm writing this is because I could have ordered something else in the hour it took these idiots to call back.

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1ladielah

01/02/2010

Overall
nicest people great food

i've had thier food several times, it is great and reasonable. Plus they deliver!!!!! Yeah!

Details

Phone: (901) 565-8820

Address: 4628 Winchester Rd, Memphis, TN 38118

Website: http://www.newchinawinchestertn.com

More Info

Email
Payment method
amex, all major credit cards, discover
Price Range
$
AKA

New China Restaurant

The New China Restaurant

Categories
Other Information

Parking: Free

Cuisines: Asian, Chinese

Price Range : Below Average

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