- by Brittany F. on 03/16/2015
HORRIBLE- My friends and I chose this limo service because I was new to the area. We live in Olive Branch and wanted a night on the town in memphis for my 30th Birthday. Our driver was courteous and very professional. He was great. The LIMO was absolutely horrible. I booked a Chrysler 300 and when it showed up to pick us up, it was a Lincoln town car. The interior was old leather and there wasn't a working radio or auxiliary outlet. We had to play music from our phone all evening. When we got downtown, I called Limo Express and left a message for them to call me back. This was Friday. I never heard back from them, and they charged me the full price for the Chrysler 300. I'll be calling the Better Business Bureau. I'd suggest using another service to anyone searching for a limousine or town car.
- by jennfloyd13 on 09/19/2013
Do not rent anything from this unprofessional establishment. I was overcharged for a rental back in August and have yet to receive the amount on my credit card. I have called multiple times and have spoken to different people, but have only received a run around (and at times have even been hung up on). Poor customer service and no southern hospitality! Will definitely do my research to find any other option in Tennessee.
- by jhagmaier on 01/06/2011
Limo express was very professional and the section of limousine was great with the prices
- by storyjenny on 07/16/2010
Myself and a friend booked this service for a bachelorette party in June of 2010. We were put in a position of needing to change our reservation time and didn't see that it would be a problem seeing as we never signed anything or received a receipt for anything. When speaking with the owner, Jim, we were treated incredibly disrespectfully and 3 members of our party, at separate different times, were cursed at and called profanities. We were all blown away with this lack of professionalism and even filed a complaint with the BBB, who really did nothing. DO NOT USE THIS COMPANY, there are too many negative reviews that are along the same lines.
- by bmcintsh09 on 09/26/2009
The limo and the driver were excellent. This business has the best party bus in memphis. My experience was exceptional
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