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12/26/2019
Really sad, my family & I’ve been eating here for 20+ years & after tonight’s experience will never go back. We knew Christmas night would be busy so we got a reservation at 7:00pm; our order wasn’t taken until 7:30pm. Around 8:40pm I decided to ask how much longer it would be before our food would come out & got a condescending answer “just a second.” Ten minutes later as the table behind us (seated 10 minutes after us) was boxing up their food up, I decided to call it a night a pay for our tea & soup. When I asked for the ticket at the front counter, the manager asked what was wrong? So I rationally explained our situation and then she turned and communicated what I believe was our experience to another worker. Both ladies just laughed which I then irrationally question them and then got an apology. I understand mistakes happen, but not taking responsibility for their lack of professionalism is a clear sign of incompetence. So now this family will explore the Chinese Cuisine around Memphis. Good luck
Details
Phone: (901) 753-9898
Address: 6685 Quince Rd Ste 126, Memphis, TN 38119
Website: http://www.formosainmemphis.com
More Info
- Email Business
- Extra Phones
Phone: (901) 753-8690
Fax: (901) 753-8690
- Payment method
- amex, master card, visa, all major credit cards, paypal, discover
- Price Range
- $$
- AKA
Formosa Chinese Restaurant
- Other Links
http://www.formosainmemphis.com
- Categories
- Other Information
Parking: Lot, Private
Attire: Casual
Good For Groups: Yes
Good for Kids: Yes
Wheelchair Accessible: Yes
Take Out: Yes
Cuisines: Asian, Family Style, Take Out, Chinese
Alcohol: Full Bar
Bike Parking: Yes
Takes Reservations: No
Outdoor Seating: No
Price Range : Average
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