- by Jeremy G. on 02/04/2016
This place is so bad that they owe me stars....I have had to rely on this sorry excuse for a business for years. There has been countless times in which i would wait over an hour. There has been multiple times when i have been completely lied to. Do yourself a favor, Uber! Uber is cheaper, and 5 minutes is exactly 5 minutes (not 60 minutes). If this place was a toilet i wouldnt even ×××× in it.....
- by Elena M. on 01/19/2016
I worked at Sunshine Taxi until today and I was shocked at what I've learned about how the owner is. She is rude,mean and out right disrespectful She would get extremely upset if her drivers were not working 18 hour days Many of the customers I had would complain about how she was although her prices were cheap The drivers are very nice but her not at all
- by Terri F. on 01/08/2016
This woman had the nerve to verbally attack other drivers on a Facebook Page. I do not understand how she thinks that she can be a great business person with this kind of attitude. Be careful, She probably is rude to her clients as well
- by Joe B. on 11/28/2015
I scheduled a pickup for 720am on a Thursday. Upon scheduling, I explained that I needed to be at the train station by 7:39 to catch the train and it was absolutely imperative to be on time since the 7:39 train is the LAST train of the day. Since I was only going a mile and a half and had called the day prior, I was assured the cab would be there on time. Of course, the cab did not show up until 7:36. We got to the train station just in time to watch the LAST train of the day depart without me on it!! I'm now stranded 40 miles from home with just enough money for train fare. Sunshine screwed me!!
- by D G. on 01/01/2015
You can't even call it "service" if they never pick you up. Called the day before to schedule a pickup and they never arrived. When I called the business, the message said they would be taking a "few hours off" so that "their drivers could get some rest", and that they would be open "around noon". Called them 3 times until 1:00 with no answer. Pass on these unprofessional idiots. They don't even want to be in business.
- by Barry A. on 09/26/2014
my experience is nearly identical to the last review. 2+hours after being told 30 min. 1 hour later, told 15 minutes. Still no sign of them. Very poor service.
- by Ryan S. on 09/15/2014
I write this after a 2 hour and 36 minute wait for a cab. The driver originally told me he would be here in 30 minutes. I had to call back and was told that they were short staffed and he would be just 15 more minutes. He never showed up and stopped answering the phone.
- by Raj V. on 09/03/2014
worst service ever....cab showed up 30 minutes late ...driver never apologized...worst cab ride ever!
- by Nigel T. on 08/17/2014
READ THIS AND SAVE YOURSELF MONEY - This company charges a $15 pick up fee, and $3 a mile!! I had them take me 9 miles to collect a rental and they charged $45. Their vehicle, an old Dodge Mini Van was falling apart, disgustingly filthy, and driven by someone from a section 8 home. You may think this is a rant by a disgruntled passenger, and in part you you be right, but the facts are the facts. Their cars are bordering on dangerous, are absolutely filthy, and their charges asinine (as described by the police officer I called when they demanded $45 for a 9 mile ride). I would AVOID this company at all costs.
- by on 08/10/2014
Never again would I use this HORRIBLE service. Called for a cab, nobody shows up. I call back and get yelled at by the owner that I should be waiting in my driveway. I ask why can't someone knock at the door or call me if they were here and was told "we don't do that!". Save yourself trouble and call Mchenry cab. Once I called them, I had no issues whatsoever!