More Info

General Info
Rite Aid is a leading drug store chain offering superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through our Rite Aid Rewards loyalty program. Rite Aid’s mission is to improve the health and wellness of our communities through engaging experiences that provide our customers with the best products, services, and advice to meet their unique needs. Customers confidently choose us first for their everyday health and wellness needs because we consistently understand and exceed their expectations. Come visit Rite Aid so we can help you not just get healthy, but get thriving.
Services/Products
Cosmetics & Beauty Diabetes Management Diabetic Supplies Flu Shots Foreign Language Translation Services Free Blood Pressure Screenings Health & Wellness Goods Higi Health Management Station Home Medical Equipment Immunizations Medicare Prescription One Trip Refills Over The Counter Medicine Pharmacist Consultations Prescription Medicine Rx Savings Programs Skincare Smoking Cessation Snacks and Candy Vitamins
Brands
Advil, Claritin, Colgate, Crest, Gillette, Hershey, Kellogg's, L'Oreal, Maybelline, Nature Made, Neutrogena, Pampers, Plan B, Revlon, Tide, Vicks
Payment method
cash, amex, discover, master card, visa, check
Neighborhoods
Central LA, Historic Downtown, Downtown Los Angeles
Associations
Children’s Miracle Network,Folds of Honor,KidCents
Categories
Other Information

Parking: Street

Bike Parking: Yes

Wheelchair Accessible: Yes

Specialties: Prescriptions, Skincare, Birth Control, Vitamins, Greetings Cards, Baby Products, Beauty, Vision Care, Medicine, Personal Care, Food, Snacks, and Drinks, Household Products

Pets Allowed: No

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Reviews

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HS
Howard S.

09/01/2017

Overall
Expertise
Location
Service

I Did Not Have A Very Good Rite Aid Shopping Experience!


Back on Tuesday, August 29, 2017 at approximately 12:30 p.m., I visited your local downtown Rite Aid store located at: 500 South Broadway Avenue, Los Angeles, California 90013 (213) 623-5820 and did Not Have A Very Good Rite Aid Shopping Experience.

The Waiting Lines were Horrendous and Your Female Store Employee that was servicing ME could have Invited ME to come Right To The Front Of The Line and/or offered ME a Chair To Sit Down since she could see that My Right Foot Was All Bandaged Up Because I Am In Extreme Pain Just Above The Heel At The Back Of My Foot.

Well It Gets Much Worst Than That: When I finally got to the Front Counter To Pay For My Things, I realized that I Did Not Have A Plastic Spoon For My Yogurt and I asked the Exact, Same Cashier If She Could Please Get Me A Plastic Spoon For My Yogurt since it was somewhat hard for ME to Walk Around In My Current Condition (in which she could clearly see).

You know What Her Response Was? Answer: The Spoons Are At The End Over By The Ice Cream Counter And You Could Go And Get One Yourself!

I was in Extreme Shock!

After I Slowly Walked All The Way To One End Of The Store With My Right Foot That Is In Extreme Pain Just To Get A Plastic Spoon since Your Female Cashier Was Too Lazy And/Or Selfish To Do So for ME on my behalf based on My Current Condition, I then asked to speak to her Manager to File A Complaint.

When her Male Manager came over to ME, he did Absolutely Nothing About The Situation! In Fact, he was Not Even Interested In Hearing What The Customer (Meaning Me) Has To Say!

I Honestly Have Had More Than Enough With The Damn Abuse Coming From Your Store!

Your Rite Aid Corporation Store Employees Have Absolutely No Dignity And No Respect For Disabled, Handicapped and/or Even Customers That Are Bandaged Up Such As Myself And It Sure Shows!

At This Point: I Am So Angry And Upset That I Am Publishing Negative Reviews On Social Media To Let The Public Know How Your Store Employees Treat Rite Aid Customers!

Enclosed, in the attachment, please find a copy of the store receipt for your review and further reference.

I probably will Not Go Back To That Particular Store based on that Horrible, Low Class Level Of Customer No Service!

Thank you.

Sincerely yours,





Howard Paul Shore
Angry and Upset Rite Aid Corporation Customer
Executive, Volunteer Writer For Google And Tripadvisor Websites

/HPS
Enclosure: Please See The Attachment For A Copy Of The Receipt For Your Review And Further Reference. Thank You.

Details

Phone: (213) 489-2573

Address: 500 S Broadway, Los Angeles, CA 90013

Website: http://www.riteaid.com

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