More Info
- General Info
- The Suwannee Valley Electric Cooperative, also known as SVEC, is a member-owned, nonprofit rural electric cooperative that serves the residents of the Suwannee River Valley in Florida. It provides electricity to residential, farm and commercial consumers in Suwannee, Lafayette, Hamilton and Columbia counties in Florida. The cooperative serves over 26,000 electric meters and maintains nearly 4,000 miles of electric lines. The Suwannee Valley Electric Cooperative operates a member services division that offers billing, collections, capital credit and ordering services. Its accounting and administrative services division provides accounting, payroll, employee benefits and human resource services. The cooperative s engineering unit specializes in service upgrades and its operations department offers line construction and maintenance services. It additionally provides purchasing, metering, meter reading and information technology services. The Suwannee Valley Electric Cooperative is located in Live Oak, Fla.
- Email Business
- BBB Rating
- Extra Phones
Phone: (386) 362-3776
Phone: (386) 364-5200
Fax: (386) 362-3776
TollFree: (800) 447-4509
- Payment method
- check
- AKA
Suwannee Valley Electric Cooperative
- Other Links
- Categories
Reviews
05/19/2016
I have lived all over this country due to my profession and have NEVER seen a company more crooked, rigid, and money-grubbing than this one. Did Hitler himself found the "business"? If you're only a few days late with a payment they will shut you off, charge you $174 deposit fee, a $35 reconnect fee, and a plethora off misc. ones until your bill exceeds the $300 mark. This applies even if your bill was only $60!! It doesn't matter if you've had your account for a month or several years. As I own a house here and have no choice but to deal with these chislers, I have started pursuing alternate energy sources such as solar, etc. to distance myself from their unethical business practices.
01/29/2015
Power goes off regularly. Wind, rain, cold, critters, construction, etc. Can't keep on grid consistently. Always have an excuse as to why they can't cut dangerous trees in utility right of way. "Oh, they have laid off tree crews". "Oh, they have such a backlog". "Oh, they are way up in another area". Frustrating and obvious that they count on you to give up. Why is it ok to wait until a tree falls and takes out a pole rather than fix a potential deadly situation. DGAF attitude and CYA and excuses, excuses. I guess if you were important the upper mgt. would be right on it. Why should a coustomer who pays their bill on time have to beat the bushes to get a problem fixed. Disgusted.
09/08/2012
Terrible customer service and policies! We have had multiple run-ins with this company's poor, rude service. They are unhelpful and their fees are outrageous and their payment system is difficult to understand. We have looked over the bill many times and can't find a rhyme or reason to why we have paid out more then we seem to owe. I have taken these complaints and issues up to management and all they said was that I wasn't on the account secondary list. No offer to help or request to speak to the account holder, my husband. They are the only electric company and they know you can't go anywhere else.
Details
Phone: (386) 362-2226
Address: 11340 100th St, Live Oak, FL 32060
Website: http://svec-coop.com
People Also Viewed
- Roger Leavitt Electric
1470 SW, Little Rd, Lake City, FL 32024
- Musgrove Construction Inc
8708 Us Highway 90, Live Oak, FL 32060
- Fusion Electric Inc
11570 122nd St, Live Oak, FL 32060
- Jessie PhilPot Plumbing & Electric Inc.
1315 Douglas St SW, Live Oak, FL 32064
- Wood's Electrical Services Inc
5490 129th Rd, Live Oak, FL 32060
- Ace Electrical Inc-North
8955 48th St, Live Oak, FL 32060
- C & C Electric
15905 128th Pl, Live Oak, FL 32060
- Lake City Plumbing
Lake City, FL 32025