Crain Collision Center-Little Rock

In regards to repairs, the car was repaired well. However, the management is ill organized. They seemed to misplace all my forms, claim, and insurance info. Rather than deal with that mistake themselves they sent me back to my instance company to have them send the information a second time..In addition, their employees stole a grand amount of items and money from my car. Granted I should not have left them in my car. But when I confronted management about it they just laughed it off saying "ohh sweetheart would five dollars from my own pocket make you feel any better?"

Incredibly impressed. Bobby Bennings handled my service. I am very picky and I told him so. He took the time to take me to the shop and explain how they keep their paint areas dust free. He explained how they don't tape off areas, they remove parts and paint them separately. He caught that I named my vehicle (Bucko for those who might want to know) and referred to the same with every communication... and yes, they stayed in contact via email/txt even including pictures of the progress. The finished product was of superb quality and all work was done promptly and on time as promised. They even cleaned up the vehicle afterwards (my mess too). Top notch, absolutely no complaints