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03/02/2013
After calling for 5 minutes with a busy signal I finally got someone to take my order and then he iformed me that they have a new computer system and it doesn't show use as customers so I had to give him my phone number and name again. only to have the system not working so I have to give my information again and then he said my coupon wasn't in the system system so I couldn't use it. After several minutes he got some to make it work then I asked to use my pogo card also. After several tries he finally told me I couldn't use it since I had a coupon. I said forget it then (meaning the pogo card) which the next thing I know he hung up on me. So I'm upset now and try calling for another 5 minutes I asked for a manager! Finally I get a manager and explain what happened and all he could say was he thought you didn't want my order. Wouldn't you confirm that before hanging up? But stupid me reordered our pizza and told them to make sure our pizza was done because that has been a problem in the past. The manager assured me it would be ha!ha! I sent my husband for it because I was so made already. Open the pizza box at home and guess what?...The pizza was half raw!!!!! We have been customers to this location for over 20 years andas of today it will be no more!!!Not only was the food bad but the customer service was horrible. They were really rude!
Details
Phone: (402) 486-3500
Address: 5540 South St Ste 108, Lincoln, NE 68506
Website: https://locations.pizzahut.com/ne/lincoln/5540-south-st
More Info
- General Info
- Find your nearby Pizza Hut® at 5540 South St in Lincoln, NE. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
- Email Business
- Payment method
- amex, debit, discover, master card, visa, check, all major credit cards, diners club, cash, company card
- Location
- South Pointe Plz
- Other Links
- Categories
- Other Information
Good For Family: Yes
Wheelchair Accessible: No
Take Out: Yes
Cuisines: Chicken, Fast Food, Pizza
Good for Kids: Yes
Takes Reservations: No
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