Saved to Favorites

(859) 224-8260CallVisit WebsiteVisit WebsiteMap & DirectionsDirections3301 Keithshire Way Ste 101Lexington, KY 40503Write a ReviewWrite Review

More Info

Services/Products
Sunless Tanning Lotion.
Neighborhood
Monticello
Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
CP
Crystal P.

01/14/2015

Overall

The lady that manages all of these locations only cares about your money and fakes being nice and caring about your tan because your spending money. I was a customer of the Richmond rd southern rays for years until I moved to apt that had a tanning bed. I was waiting on them to replace bulbs here at my apt complex tanning bed that's free for the renters here and thought I would go back to this salon until my apartments tanning bed got new bulbs. I bought a 10.00 - 7 days package in which I asked her if 1 sunless session was included and she said yes or I would have taken the 10.00 first visit sunless tanning session that she offered not the 7 days. She knew I was waiting on the bulbs to be replaced in my apt complex and just needed to get dark for a wedding that weekend. I had even been in there last week asking about the sunless sessions and told her I would be back when I got paid and came back. I was only interested in the 10.00 sunless first visit but it was her that talked me into the 10.00 7 day sampling each bed each different day, I asked her if sunless session was allowed one time and she said yes before she handed me my change back after I paid. She checked me out then handed me my change and said you can tan in these beds and showed me and when you want to get a spray tan Friday like you said in the sunless session in 7 days you have to pay 10.00 more. Why didn't she tell me that before I already paid the 10.00 for 7 days, she just said yes to my question can I use 1 sunless tan in the 7 days. After I confronted her she punched her fists in each hand and said I been in this to long. What a way for a boss of a salon to act to a long time customer. This lady doesn't care about you or your tan just the money you spend. That showed after all the money I spent when I lived at raintree and patchens and came there to tan for the past years until I moved to this complex with a public tanning bed. Totally unprofessional, she can keep my 10.00 since she apparently needs its so bad to lie to me and make me think I misunderstood her when I didn't. I askd her where there was another location to tan at and she says she sorry it just makes her mad that apts and gyms have stolen her customers and she has to pay taxes on tanning beds but apts and gyms don't..... so to me by her actions and saying that proves what type of a person she is. My years of tanning there meant nothing when I now come in as a every now and then customer and it showed.

vrcg888

03/12/2013

Overall

Great Staff, energetic, informative, helpful. Take quality time with each costumer leaving everyone satisfied.

Details

Phone: (859) 224-8260

Address: 3301 Keithshire Way Ste 101, Lexington, KY 40503

Website: http://southernraystanning.com

People Also Viewed