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        (978) 208-7931Visit WebsiteMap & Directions489 Essex StLawrence, MA 01840Write a Review

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        General Info
        We are manufacture of our brand "Decarolis", we sell all kind of bicycle and we also repair them. We are specialized on carbon frame but we do also alloy bikes.
        Email
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Extra Phones

        9783646151: (978) 364-6151

        Brands
        Campagnolo, Decarolis, Minnestoa, Salsa, Selle Italia, Selle Royal, Shimano, Sram, Surly, Vittoria
        Payment method
        debit, check, paypal, cash, all major credit cards
        Neighborhood
        General Donovan
        Languages
        American sign language, English, Italian
        Other Link

        http://www.dcbcyclists.com

        Categories
        Bicycle Shops, Bicycle Racks & Security Systems, Bicycle Rental, Bicycle Repair, Bicycles-Wholesale & Manufacturers
        Other Information

        Parking: Paid, Street, Free

        Bike Parking: Yes

        Wheelchair Accessible: Yes

        Reviews

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        BR
        Brent R.

        05/26/2017

        Overall
        Selection
        Service

        I purchased a smart trainer from Decarolis and the unit was defective. After requesting a return label, I delayed a couple of months in sending it back, not wanting to pay the $120 shipping and hoping to find a way to get it to work. In the end I decided I had to send it back. They received the item and sent and email asking why it took so long for me to send it back, which I explained in a return email. Since that time, I waited two weeks, with no information from them. I called them and, after a non business-like "hello" greeting, they said they had not done anything on the return and that they would have to send it to Europe and hope they get an exchange.

        This was probably the most unprofessional interaction I have ever had. They do not care about their customers. He would not listen to my concerns and couldn't care less about making things right. Never do business with these guys.

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        Details

        Phone: (978) 208-7931

        Address: 489 Essex St, Lawrence, MA 01840

        Website: http://www.dcbcyclists.com

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