Lincare

This is the worst company for respiratory supplies. My baby is very medically fragile. We have had to fight for equipment to keep him alive. They recommended to the insurance to deny my son a second vent. However, when we thought we had a problem with only one we had they refused to come check and even called my son's nurse a lair. They refuse to overnight a vent heater that my son desperately needs to stay healthy and ALIVE. We shouldn't have to spend a week in the hospital so he can get the proper humidity. They have not sent doctors orders to insurance for approval, because they said they'd be denied. When questioned by the ins case manager the answers changed. They have not sent out things ins has approved until we are forced to have the ins company call them wanting to know where the equipment is. Yolanda and Brittany threatened to have someone come and take my son's only vent when we had to get loud in order to advocate for my son's life. These women in the office have zero compassion for anyone. It's almost like they are playing with my child's life because we've called them out and also gotten the insurance company involved. Unfortunately, the way these companies and insurance are we cannot switch to another company. I've never heard a good word about this company from anyone I've met that uses them. The insurance nurse that comes twice a year even said she'd never heard any positives about this company.