A family member's 5 yr old son was savagely abused both physically and emotionally while under the care of the Winston Salem center. The classroom teacher not only physically abused him, she also taunted him, encouraged the other children to ridicule and strike him. She would tell him she called the police because he would cry after these incidents. She told him the police were coming to take him away because he's a crybaby. The center is equipped with surveillance cameras, the center director was obviously negligent in not seeing the abuse on camera, plus the assistant in the classroom sat by and did nothing to put a stop to the teacher's anticts. Both classroom teachers have been indicted on child abuse and or negligence charges. However, the center allowed both teachers to continue employment for some time period after the allegations were brought forth.
The owner and only administrative person at the daycare does not care about the children or employees. All of her qualified, experienced, and caring staff members have quit. Most of her new staff have no credentials and she does not train them properly. My heart goes out to the children that are left. I had to find other childcare for my baby.
Love the fact that this center is 24/7. Unfortunately they have a high turnover rate. My child had more than 7 different teachers in less than a year of attending this center. Communication between parent, teacher & owner was horrible. Called center on several occasions & the phone rang for more thank 5 minutes. Lack of professionalism & customer service sucks from the front office to the classrooms.
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