Hilltop Veterinary Hospital
3303 E Johnson Ave, Jonesboro, AR 72401
- Mon - Fri
- 7:30 am - 5:30 pm
- 8:00 am - 12:00 pm
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Rabies shot for my German Shepherd mix. Tech & Dr. Kristen Johnson both unprofessional. No introductions (not even hello), small talk, etc. Left me in a room open to employee area where I heard discussion of other patients. When vet finally came, she gave shot quickly & I mentioned seeing a flea on my dog. She said, Have you tried NexGard? We’ll give you a sample. 10 mins later, tech came back with sample & said I was good to go. I asked if vet was coming back. 10 mins later, vet came back. I said I was surprised she hadn’t planned to discuss the fleas or give results of fecal exam. She said tech should have given results (she didn’t). As for fleas, she said the sample should help. I reiterated that she’s already on a preventative & asked what they were going to do to treat the current infestation. Again, she mentioned sample and offered no immediate solution. ARE YOU KIDDING ME? Said I would not come back & she goes “Sorry you feel that way, hun.” Condescending much? NEVER AGAIN
Very good friendly service. Definitely recommend.
Everyone at hilltop is all ways so nice and they take care of your pets. They are also one of the most affordable vets in town
Very rude service called to talk to someone about an interview and Joyce the front desk hung up on me.
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