Regal UA Galaxy-Indianapolis

My husband and I came to this theater to see The Forest in Jan. We went during the day, where it was only us in the theater. The temperature in the theater was freezing cold throughout entire movie. My husband got up during movie to let the staff know how cold it was, and they told him they were working on it so we stayed and waited. And waited. Finally movie was over and the temp did not change. I filled out a survey online notifying the theater of our experience and a manager called me later on that day. Even though I kept telling him which movie we were there to see, he kept getting it wrong. He insisted that we saw the movie Sisters which we did not. He promised to mail free movie passes to us. Here it is March and we have yet to receive the passes. We will not be back to that theater.

Enjoyed movies there many times. Never a bad experience.

My husband and I just moved to the area from Fort Wayne, which is 2 hours north of Indy. We were spoiled with nice theaters. This place was sub-par in comparison. The sound and screens were okay but the prices and cleanliness were just gross. It's not by any means stadium seating. The seats are barly a step above each other and with a crowded theater, creates more difficulty to seeing the picture. They are also uncomfortable after sitting for a 2 hour movie IMO. Find somewhere else to go.