More Info
- Email Business
- BBB Rating
- Services/Products
- Pianos, Used Musical Instruments.
- Brands
- Ampeg, Fishman, Ludwig, Remo, Seymour Duncan, Zildjian
- Payment method
- mastercard, check, amex, discover, visa
- Location
- Castleton Plz
- Neighborhoods
- Castleton, Hearth Stone
- Other Links
- Category
- Other Information
Parking: Lot, Free
Bike Parking: Yes
Wheelchair Accessible: Yes
GalleryView all (1)
Reviews
08/22/2012
Ordered a part in-store on the 3rd, and after multiple phone calls, it still had not arrived by the 22nd. Incredibly poor fulfillment of a purchase. Every time I called I was told I would get a followup phone call informing me of any further delays/seeing if I had gotten the product. Did not receive a single phone call. Even when I called and they said they'd call back in 5 minutes, I had to call again after waiting almost an hour because they failed to do even a simple thing like remembering to make a followup phone call 5 minutes later. Utterly incompetent managers constantly made excuses and took their time in giving me my refund. Would not even consider shopping here again.
05/20/2011
Absolutely awful service. My questions were somewhat answered, but very vague and general, and one manager, Nick, is extremely arrogant, language like a sailor, and unprofessional. Just drive around the corner to guitar center, Had a much better experience, better selection, and they really know their stuff. I hate to see a family owned business run into the ground like this.
Details
Phone: (317) 577-3006
Address: 8284 Center Run Dr, Indianapolis, IN 46250
Website: http://samash.com
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