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TB
Tommy B.

05/30/2018

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Thomas was a great sales man, very happy with put 2013 touareg. We went to the lot after business hours to avoid sales ppl but to our surprise Thomas was there. I told him what we were looking for and without hesitation he knew exactly what to take us to. He had the SUV taken to thier maintenance shop the next day so I could examine the undercarriage and he did everything he said they would do. Even after I was kind of harsh on him. He stayed positive and more than happy to work with us! We will continue to buy vehicles from them and we will use Thomas every time!

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SJ
Sally J.

05/04/2018

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I actually looked forward to going to this dealership. They were really nice and helpful. Thomas was great. Would recommend this place to a friend

LD
Leslie D.

03/16/2018

Overall

Our buying experience with Premier was very rewarding. The sales people put no pressure on us, did a wonderful job of presenting their cars and trucks in a professional manner, and most important, they stand behind their word and behind the product that they sell. Minor things that needed attention on the truck we purchased were remedied immediately, and they did their very best to address our requests and concerns throughout the entire shopping and buying process. We couldn't be happier with our purchase, and with the way we were treated by Premier. A big thumbs up for this company.

MJ
Marilyn J.

02/19/2018

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I told my salesman Thomas that I would given them 10 stars. The service afforded to us was exceptional. `JR went overboard in helping us out and getting approved. We really appreciated that. This is the second car we have purchased there and will come back again if we ever need another car.
Thank you,

Marilyn James

TT
Tavita T.

02/14/2018

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Wow were do I start... Tommie, JR and the whole stuff were so professional and polite in everyway possible I mean as soon as walk in they great you with warm welcome.... they didn't tried to force me to buy a car they listen and help me get the car that I wanted.... one of best experience of buying a car.... they never tried to low ball me or get more money.... like i said best experience....

Tavita Taito

TM
Travis M.

08/12/2017

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Went to Premier and worked with Gary LeFever. He was awesome. I was set up with an amazing Dodge Ram 1500 worth every penny. Good people. Fair prices. Worth the trip

CW
Cynthia W.

07/14/2017

Overall

Found a used Subaru Outback for my son who lives out of state. We were test driving it and he was purchasing. Thomas let me know he worked for years at a subaru dealer. This was a sound car is what he told me. My husband and myself along with my son's father all drove this car. Seemed fine so we made a deal. Before we left I discovered the driver rear door would not open. Signed a note saying it would be fixed as part of the deal. They initialed the note. This was the week before July 5th. We were to pick up the car on July 7th to deliver 5 hours from our house. When called on Monday Thomas told me they hadn't taken it in to get fixed yet but would. As of Wed they still hadn't taken it in. So when I called Friday to verify it was fixed he told me it was but they couldn't get the same color door handle. I also asked him when we picked it up to check the air pressure on the tires as the light sensor for low tires was on. He ran it down the road to someone or so he said. The light didn't go off. Imagine my son's surprise when the mechanic aired up the tire the light went off. Driving to KS to meet our son halfway from CO we noticed problems when going over bumps. We pretty much knew immediately it was the struts. My son took it to a subaru only mechanic who told him all 4 struts needed replaced and the brakes were 80% worn. I called to talk to Thomas who would not return my call. My son called and Thomas said they would pay to fix the door handle. My son got an estimate to have it painted around $150.00. Thomas told him they weren't paying for that and they only agreed to "fix" the door. So he has a silver car with one black door handle, 4 bad struts and bad brakes. Thomas said "well it was sold below book value". Basically they knew they were selling car that needs about $1600 in repairs and justify it because it was below book value. Believe me I know about "buyer beware" but it's places like this that give the "used car salesman" the stereotypical bad reputation.

JU
Jeff U.

07/03/2017

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Professional Staff!! ( Thomas and Art )
No Hassel!! No Pressure Buying!!
They were honest about the history of the vehicles we looked at.

GB
Gil B.

05/21/2017

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I don't know if this is more of a Thank you note or a testimonial. From allowing me to take the vehicle for 3 days as a rental until I got feedback from Finance Company, to helping me get the lowest rates I could possibly get. Knowing all long I could easily back out of deal. Now I feel like they were running a business to make profit , But at the same time they helped me feel comfortable and make the right decision for myself. Thanks again Thomas, Art, Vito & Pat.

CL
Clinton L.

04/03/2017

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I work with Mr. Thomas to help me with purchasing the vehicle that I wanted. He was very helpful in sending me everything that I requested since I live almost 200 miles from the dealership. He was awesome to work with. When I arrived at the dealership for my appointment, he met me and showed me the vehicle in person. I had been looking for this vehicle over the past month and he ensured that I was able to purchase it. To complete the required paperwork for the vehicle he turned me over to Mr. Art who walked me through the necessary paperwork that I needed to sign in order to take the vehicle home. These gentlemen are very professional and down to earth at the same time. They made this one of the best buying experiences that I have ever had in purchasing a vehicle. I have purchase over 25 Vehicles before, just to give you a reference on this process.

If they have the vehicle that you want, I highly recommend dealing with Premier Auto Plaza before anyone else.

RS
Renita S.

02/26/2017

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From my initial call to Art until he handed me the keys to my new SUV I have been impressed. All of the staff has a great deal of knowledge of the business, everyone was very helpful and and professional towards me and the other customers.Art worked hard to get me a down payment and monthly payment that is amazing and manageable. Thank you Art, Thomas and all the wonderful staff at Premier Auto Plaza. The best car lot business i have ever dealt with. I actually got the vehicle I wanted not what they said I can afford off their lot. From my very own observation and experience with Premier Auto Plaza everyone was smiling and happy with their level of service received. I had to show them the same love and respect they gave me from the start to finish. I'm truly happy and blessed.

JV
Jeremy V.

01/27/2017

Overall
Professionalism

Premier Auto Plaza, what a Great group of guys. Thomas, Art, and Vito, They are absolutely top notch! They made me feel right at home. Every time we talked on the phone or came in the dealership they was there to greet by my first name. Had an absolute fantastic experience here at Premier Auto Plaza and would recommend to anyone looking for a new vehicle to come on in and check them out. You won't be disappointed. They went above and beyond and upholded everything they said they would do. Very satisfied with my 2007 Chevy Avalanche! Thanks for an Amazing experience!

CM
Chuck M.

01/11/2017

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Fantastic buying experience. Thomas and Vito were a pleasure to work with. Great follow-up and follow-through on everything they said they would do. I highly recommend them.

Details

Phone: (816) 844-9494

Address: 1024 E 23rd St S, Independence, MO 64055

Website: http://www.premierautoplaza.com

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