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04/27/2014
I was so excited about this new CVS in our area...and was very disappointed. I stopped in on a quick errand with my 2 year old son. When shopping in the cosmetic section, the manager Omar Garcia, approached me and accused my son of disrupting the merchandise. When I confronted him on the subject, he accused us of having been in the store before, and it took "him hours to fix the merchandise." We rarely go to this location and I certainly am not one of those parents that allows their children to carry on haphazardly. He went on to ask us to go elsewhere. I was appalled, because we honestly have never carried on with the behavior he claimed. He was rude, abrasive and obviously ignorant to who frequents his store. I am a loyal CVS customer, but this experience will definitely impact where I shop in the future.
Details
Phone: (713) 868-7456
Address: 1525 North Loop W, Houston, TX 77008
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