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- by Danny T. on 05/27/2015
We are really impressed with the installation. The job was finished ahead of time and beyond our expectation. Your technician was very knowledgeable, helpful, friendly, and very well dressed (which was not generally seen from other installers). Your price was competitive. The BAM member price was also nice. Your 10-year warranty on all parts (not just compressor) and a 1-year BAM service were also a plus. We wished it was available from our old installer since our condenser system failed short of the 10-year period. We would give your technician a 10+ rating any time.
- by Eric H. on 05/27/2015
There are only a handful of services that truly have a staff that represent the company through the service they provide... Rare in this time.....thank you .... Keep screening your employees and hire the right ones. They are what make your company successful.
- by Cris B. on 05/20/2015
Sky was everything and more as far as giving information and answering questions. He also spent plenty of time explaining the new thermostat. Very Satisfied Customer. Thanks.
- by blaine m. on 05/09/2015
Our HVAC technician was very professional. It was late about 8 pm-ish by the time he got to our house and I know he had to be tired and ready to go home to his family but he was just as pleasant and professional as he would be at 8 am. The reason he was late in coming to our home is the appointment was booked on a date that many of the other technicians were at some type of schooling/testing/class event so this created longer hours and more of a workload for the other technicians. He never complained about the extra work or acted like it bugged him being out late. He gave us some very valuable advice about our unit that we did not know. We purchased the house a few months ago so we were not the ones that had the unit installed.
- by Irene S. on 04/24/2015
Salvador is the BEST. He is so knowledgeable, so professional so considerate. My husband and I will always ask for him when we need plumbing work. Salvador is so respectful of your property. He likes to do the job "right" and you respect that work ethic.
- by Kathryn C. on 04/21/2015
Excellent professional service. Abacus tries to be on time and thorough with their "BAM" inspection program. This will be the third year we have used this service and twice a year I don't have to be too concerned with our plumbing and A/C issues. Abacus respects the client's property by wearing shoe covers to protect the floors.
- by Johne R. on 04/09/2015
Ed was very friendly and did an awesome job installing my new hot water heater.
- by David N. on 04/08/2015
As with our past dealings with your company, we received excellent service. Everyone we dealt with were pleasant and informative about the problem. The technician was efficient, and pleasant during the visit. He even suggested that I go on your website to get a coupon that was better than what I had. We will definitely use your company again and suggest you to others.
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