- Open 24 Hours
- Mon - Sun
- Open 24 Hours
Phone: (713) 812-7070
Our technician was knowledgeable, efficient, courteous, patient, neat/clean and did an extraordinary job! It required some detective work and he nailed it! I can't praise him enough, he's off the scale on 1-10! Abacus experience was terrific. From initial call to follow up, they were courteous and helpful.
Antoine provided semi-annual air conditioner checkup. He was very courteous and spent time explaining what he would be doing during the check-up. While performing his work he answered questions and further explained what he was seeing. He also gave a great explanation of a potential upgrade we may consider adding to our system without providing a sales pitch. Great job Antoine!
Our plumber immediately knew what our plumbing issue was once he turned our shower faucet on. I appreciated the fact that he came prepared with shoe covers to walk on our carpet as we just had them cleaned. The only negative thing in this experience was that the part was not available in the technician's truck so he had to go to pick up the part, however this did not take long to do. He was very quick to retrieve the part required and install the replacement part.
Larry is absolutely amazing. He fully explained everything before beginning the job and then quickly, efficiently and professionally completed the task. He takes great care and pride in his work, and you can tell because his work, when complete, is almost like art; the wiring is so neat and organized. Larry is also very friendly and personable and it was a pleasure to have him work on our home. Your company continues to amaze us with their exceptional workers and work ethic. My wife and I are so glad that we selected you.
Aaron was very professional; knowledgeable and meticulous! That's why I always call you. I can count that whatever I need will be done correctly. And the customer service is excellent....Thank you!
He was Great!! I learned a lot today . He educated me on what not to do & what I can put in the garbage despoil. He showed me what was in the pipes. Thank You ! He knew I was upset in the first place about why I took things in my on hands just cannot live without the kitchen sinks. I'm so thankful for his service.
We called Abacus in a frenzy after I accidentally broke the water pipe to our washer in our laundry room while installing our brand new washer and dryer. The technician arrived at our home and he was both extremely professional and just genuinely nice. He showed up to our house ahead of schedule and kept me updated and informed as he worked. He was very personal and turned a negative experience of a broken pipe into a very pleasant visit. My wife and I thoroughly enjoyed having him in our home while doing such fantastic work in such a timely manner. If you offered 11 stars, I would give them to him in this survey! Thanks again!
Our technician was great! Explained all the details of the work that was necessary and offered me options. Very pleased.
I am a technical person, so I take a lot of interest in the maintenance / repair of our home’s appliances, and that means I usually watch so I can learn. Over the course of 2-3 years I’ve watched Tren’s technical approach to HVAC work. He uses the same methodology each time….one can see the mental wheels clicking through the checkpoints as he goes about his work. I am sure he has discovered a process that works well for him time after time, and he has committed the process to memory.
We love Tren! He is so personable and knowledgable. We look forward to our yearly tune ups because of his customer service. We always recommend your compamy because of the quality of work and technicians.