Cutter Chevrolet Internet Sales Department

Worst experience ever!!! Scam and fraudulent company!!! I worked with Stanley through text and calls to get a Toyota 4 runner sent to the big island for my 65 year old disabled mother. He sent me pictures and said the condition of the 4 runner was fine with no visible damage, he said they detailed the entire car and did an oil change. He sent pictures and everything looked good in the pictures, perhaps they were filtered pics. So we paid the entire amount of the car on our debit card, no financing, trusting that what the sales associate Stanley said was in fact true about the car especially since it was coming from a dealer. He set up shipping with Young Brothers, the car was sent to the Big island and when we received it we were shocked!!!! Scratches, dents, side mirror broken off and thrown in the back, wouldn't even shift plus the interiors were filthy!!!! Cigarettes,cigarette butts thrown throughout, dirty q-tips, food, stains galore and crumbs, seriously disgusting!!! Obviously we didn't take the car and had to go through hell to send it back to Honolulu, Young Brothers was so shocked at the condition it was in that they took pictures in disbelief at how disgustingly filthy the car was! Cutter Chevrolet received the car back over a week ago and no communication on their end, and we are still waiting For Tony the manager to refund our money!!! If we don't hear from them soon we are getting our lawyers involved and they will have an even bigger problem on their hands if it gets this far. This is the last thing we want to do but they are sitting on thousands of our dollars and if they were so quick to lie about the condition of the car, who knows what other shady things they are doing!!!! Do not buy from them, I'm seriously sick to my stomach and my poor mother is so stressed because of this situation,pretty sad.