Truu Salon Aveda

I called Truu with an idea of what I wanted. They said they could do it. I even came in the day before for a consultation and the stylist insisted she could do it. I trusted the stylist based on reviews. The stylist mentioned that she only had a couple of years of experience. She seemed to be cautious, but to the point of being so overly cautious that I wound up spending over $300 on NOTHING. Afterwards, she was very complimentary about how great my hair looked, but yet we had to step outside in the sun to be able to detect any barely decernable streaking. When I got home, I realized my hair looked exactly the same as before I came in. I asked my sister-in-law, who was a hair stylist for over 20 years, what they SHOULD have done. I called back and made an appointment for a color correction, and two days beforehand, someone from the salon called me to basically give me a round and around argument. They did not agree with what my sister told me, and shortly I realized that they were refusing to honor the color correction promise. So, I quit engaging in her pointless "run around" and ended the call. Unfortunately, I spent a whole lot of money for NOTHING.

I was in the salon about week ago, and had the best experience!!! I walked in and was greeted with a warm Smile from the front desk, and that's where it all began! I found the salon on the web and thought why not!? I have long thick hair lets have fun... After the tea that was offered I met my "NEW TRUU" stylists Rachel. She was full of even warmer smiles and I felt like she was more excited to see me then I was to get a trim and blow dry. The whole time In the chair I felt like I mattered and had the best experience. My Hair is out of this world and I cant wait to go back. Truu Salon is now my place to relax and get away! Thank you Rachel see you soon