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Pep Boys
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OPEN NOW
Today: 8:00 am - 7:00 pm
103 Years
in Business
More Info
- General Info
- Visit your local Pep Boys Auto Service & Tire Center on 2050 W Florida Ave. Your one-stop destination for all car, truck, or SUV needs. Our same-day services include auto repair and maintenance, oil changes, new and discount tires, tire services, brake repair, battery replacement, inspection, towing, roadside assistance, and other service appointments. We also service hybrid and electric vehicles. With over 100 years of experience, you can count on our expert mechanics and ASC-certified technicians to service your vehicle properly. Give us a call and book an appointment today!
- Email Business
- Services/Products
- Alignment Alternators Batteries Brakes Clutch Replacement Engine Repair Exhaust FREE Battery Test FREE Windshield Wiper Installation Heating & Cooling Manufacturer’s Scheduled Maintenance Oil Change Pre-Purchase Inspection for Used Vehicle Sales Seasonal Prep Packages Starters State Inspections (by location) Steering and Suspension Tires Tune-Ups
- Brands
- AC Delco, Actron, AllTrade, ArmorAll, Autolite, BF Goodrich, Bayco, Black & Decker, Black Magic, Bosch, CRC, Castrol, Champion, Chevron, Coleman, Continental, Cooper, Dayco, DeWalt, Eagle One, Fram, Goodyear, Gumout, Gunk, Hankook, Haynes, K&N, Kawasaki, Lucas, Meguiars, Michelin, Mobil, Monroe, Mothers, NGK, OTC, Peak, Pennzoil, Philips, Powerbuilt, Purolator, Quaker State, RainX, STP, Schumacher, Snap-on, Surf City Garage, Turtle Wax, Valvoline, Walker
- Payment method
- master card, visa, amex, cash, check, diners club, discover
- Associations
- AAPEX,AASE,ASE,Car Care Council,Women in Auto Care
- Other Links
- Categories
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Reviews
Went for a oil change and it took 1.5 hours that is about 1 quart per 15 min very slow...
Feb 12 2015
My father dropped off his truck for an airconditioning diagnostic on 8-20-11. An employee called two hours later and said that they cannot find anything wrong with it and suggested that he leave his truck over night. 24 hours later, no phone call. I called, and was placed in there phone que going round and round with an automated voice for 10 mins ONLY to have a technician answer and place me on hold for another 10 mins. I picked up my cell and called (while being on hold with my home phone) I spoke with the manager Brad and was told that they lost the invoice! Needless to say I picked up my truck and DID NOT pay the 35.00 diagnostic fee. Brad was argumentative and lacked zero customer service skills.
Don’t do it. Don’t make the sad mistake I did thinking Pep Boys will take good care of you. On 5-11-10 I left my car with them for a whole day to do an engine diagnostic. I told them it was bogging, stalling, and the engine light was on. On 5-15-10 my engine failed. I asked the Assistant Manager Melissa how that could happen; she said “I don’t know.” When I told the Service Manager what had happened he said nothing. When I asked the Store Manager Brad how this could have happened he repeatedly kept saying, “I don’t know.” Are these the people you would trust to work on your car? I will never trust Pep Boys again. Don’t you or your family members visit give them any of your business.
Details
Phone: (951) 766-1477
Address: 2050 W Florida Ave, Hemet, CA 92545
Website: http://PepBoys.com
