Jasmin's Flower Shop

If I could give this business zero stars, I would. I ordered birthday flowers for a friend on May 2nd. The flowers were never delivered. They charged my card for the flowers. My husband called the store several times over the past couple of weeks to determine whether the flowers were ever delivered, and whether they will be delivered. They gave him the round about. First it was they had a different company in charge of their website so they couldn't confirm it (WHAT?... Who does business like this?). Okay, the man on the other line told him to call back. He called back, again, no firm answer and just the round about act again. Today, May 21, my husband called the shop again. He explained that we hadn't seen any progress on the problem and that we were going to just contest the charge, the lady on the other line said that, "the lady isn't here, but leave your number and she'll call you back in 20 minutes." She never called him back. I called and got the same response. This process has been incredibly frustrating and the only remedy available to me is to dispute the charges with my bank. Avoid doing business with flower company at all cost. They are incredibly unprofessional and will give you the round about if you have any issues with your order. I believe that this business is either significantly incompetent or is deliberately scamming people out of their money.