This vets is the best I found. I have 2 bunnies both will continue to go here. They great with handle my male rabbit when he was scared as could be and therefore sometimes unpredictable when there this was a key factor. Absolutely the sweetest staff I've ever met. One lady volunteer to sit with him while I check out so he didn't have to go to the counter (the was a golden retrieve at the counter that Dude wasn't to keen on getting anywhere close to if he had any chance of not going.)
I have taken both of my cats to Northland and am so pleased with the care that they give them. I have such confidence as they take the time not only to examine our cats but also are so gentle and knowledgeable in diagnosing just what was wrong with them. I also appreciate that they took the time to fully explain to us the problems that they were going through at the time. Their gentleness and time that they spent with our fur babies let us know that they fully cared not only for our kitties but also for the support that they gave us as worried pet owners. They have seen us through eye infections, ear problems and routine examinations. On two separate occasions our cats needed surgery and they called us immediately after the surgery was preformed and updated us on their progress. I would fully recommend Northland Clinic and I thank Dr.?s Olson & Barna for the excellent care that they gave to both Buddy & Who-de-nee. They are definitely the best Vets that I have ever worked with not only here in Copper Country but also in comparison with other Vets that we had used when we lived in California.
I want to start off by saying i love Northland Vet Clinic. I had an emergancy at 4:00am. One of my dogs couldn't move his back legs. Doc Olson responded to my phone call within mins and meet me in his office in about 30 mins. He tryed everything to improve the health of my dog but nothing worked, and we ended up having to put him to sleep. Doc Olson stayed with my dog until the very end of his life. Within a week i received a sympathy card reguarding the loss of my pet. They are all wonderful at Northland Vet Clinic, i take all my animals there now and will continue to do so=)
I have full confidence in both vets, and best of all, on two emergencies I got call backs within a few minutes even on a Saturday night. Both times they were able to give me excellent advice on what to do so I did not even need to bring them in, though they told me to call back if the dogs did not show the desired outcome and they would meet me in the office right away. The staff are great; cheerful and helpful. The appointments are scheduled so you often are alone in the waiting room or maybe one other animal which cuts down on conflict and stress for the animals. I usually wait less than 5 minutes. Once, when they had an emergency I think it might have been 15 minutes. It would be nice if things were cheaper, but I don;t think the prices would be cheaper else where. It is just the price of having older dogs that you care about.
In mybook®: Pets