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11/25/2020
I want to thank the lady I spoke with on the phone and she came through in the clutch. I never leave reviews but this is an exception. I had something going on and she assissted me in getting where I needed to go. Thank you! I want to also thank her coworker who was hilarious. Last but not least, I have to thank Miss Glenda who brought me something I left in her cab. She definitely made an exception but I appreciated it. They made sure I got to where I was going which is what matters the most. May you all be blessed with abundance.
PROGRESS FEELS THE BEST
08/17/2016
Very bad if you call and get Trisha expect to wait about 30 minutes. If you get mike then he will tell you the honest wait time.
04/16/2016
If I could offer a "negative star", I would. I called for a taxi not a few hours ago, and after waiting for three times longer than guaranteed the driver pulled up and yelled "I'm not picking you up" out the window before speeding off. I called the company and they said the driver said he "had problems" with me in the past. I have NEVER had a problem w/ anybody! The driver clearly thought I was somebody else and without even LOOKING at me (which would have proved I am NOT whomever he had a problem with) he just sped off. I was ASTOUNDED. I didn't even know what was going on! I called the operator and explained what happened and he told me the driver was not answering calls and that he had gone rogue.
I still have no idea what happened or why (because I've never had ANYTHING but pleasant exchanged w/ drivers in the past) but if you are considering using this service I would caution you.
The drivers are gratuitously late, and, apparently, completely unbalanced. Do NOT use this service.
09/13/2015
If I could give this taxi company negative stars I would! This is the cab company for you if you don't want to get picked up at all even if you call 3 days or 6 hours ahead. You can't count on them at all and half the time no one answers the phone. I have no clue how they're still in business with how they treat customers. Avoid them like the plague and call anyone else for a ride.
12/13/2012
Red & black flash cab is awsome got me picked up in under ten minutes thanks patty real sweetheart cabs are really cool looking u guys rock!!!
Details
Phone: (847) 623-8294
Address: 1810 N Delany Rd Ste G, Gurnee, IL 60031
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