- Mon - Sun
- Open 24 Hours
Phone: (336) 851-1992
CategoriesVeterinary Clinics & Hospitals
What a freaking rip off. I was told if I got here before 5:30 that I could be a walk-in regular hours clinic patient. Get here at 5:17 (5:20 by the clock outside) and checked in. Brett at the front said I'm on time for the regular walk-in appt. I go into the exam room with a Vet Assistant, she takes notes, and then she takes the dog back. Less than ten minutes later she returns and recommends all these courses of treatment. Apparently the vet won't even come and talk to me. Dr. Streck can't even have enough decency to come talk to me but can charge me for his services??? The vet tech gave me no recommendations for how to treat my animal until surgery except "keep her pinned up somewhere that you don't mind getting dirty." Really? I just paid $56.00 to talk to a VET TECH? I will be filing A BBB complaint tomorrow, as well filling out a review on every single possible place online. What a waste of my hard earned money and a 40 minute drive.
I was recommended to this clinic by a friend and very disappointed by my experience. I arrived for a scheduled visit for my dog's exam and annual shots and was escorted to an exam room. I was told there were several emergencies there so understood there may be a wait. After thirty minutes of no one coming into the room, I asked if I should reschedule as my dog's appt. was non-urgent. I was told to stay and after another thirty minutes I was seen by a tech who told me she would take my dog back out of the room to 'examine' her and administer her shots without my presence. She did not offer for me to meet the vet and she said my dog would not be seeing the vet unless there was a problem. I asked if I could wait to see the vet since it was our first time and I feel it is important to develop a relationship. She agreed to ask the vet and after waiting another 15 minutes (total of 90 minutes ) I decided to leave. I completely understand that they are dealing with emergencies but I expect for my dog to be cared for my a veterinarian and one that I have a relationship with. I also expect for services to be delivered in my presence...after all....isn't that why it's called an EXAM room? TERRIBLE CUSTOMER SERVICE:(
Always prompt and consistent with my pets needs. I am so happy I established my pets as patients with Guilford College Animal Hospital, knowing they are available 24/7. Gives me peace of mind to have such access to a great staff and facility.
I got a new puppy last fall and chose this vet for the convenience of their location and hours of operation. They have been great to work with in developing a wellness plan for my dogs. I highly recommend then.
The Best vet clinic around. I was a vet tech for 13 years and I totally trust this clinic. They do not push procedures. They educate ;you and let you make the decision. Come on board for the best vet care in the area.
A great place to know that I can take my pet when he needs expert care. Thank you to the staff and to Dr. Streck.
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