- 11:00 am - 11:00 pm
- Mon - Thu
- 11:00 am - 10:30 pm
- Fri - Sat
- 11:00 am - 11:00 pm
- 11:00 am - 10:30 pm
Phone: (336) 691-1955
Fax Number: (336) 691-1955
Fax: (336) 691-8179
I agree with the lousy customer service. We have used them only because of location. While their food is good (especially their boneless BBQ RIBS). I have had many an argument with both the wife & husband (delivery guy). Either because they screwed up my order (I had placed a fairly large order one night (about $50.00) it took them almost an hour to deliver it. When I called to see what the hell was taking so long the wife tried to tell me that we already received our order! Needless to say I blew my top. Then she said she put me on hold, came back on the line and said delivery guy lost he will be there in a few minutes. Well he got there delivered the food and left with hefty tip of course (NOT). After he left we opened the bags and containers and low and behold 95% of the order was wrong! I called up and started screaming at her, then she told me ir was the correct order! The only thing that was right was the rice & the egg rolls. I told her I wanted a completely new order. She refused to replace the rice or egg rolls, even though that would be cold by the time the new order arrived. The best place for Chinese food is GOLDEN WOK in the Target shopping center off Wendover. I used to use this place when we lived in NY, they are fantastic & their prices are fair plus they give you a lot of food.
Good food..fair price..rude customer service if you order delivery..if ever a problem with the order it will be YOUR FAULT and rudness increases. Better service if u go there yourself. PS: If young girl answers the phone HANG UP AND TRY AGAIN..the daughter will mess up your order occasionally. Rather deal with the rude mother, at least she gets it right.\r Typical phone convo:\r CB:""What your address?""\r CB:""What u want""\r Me: ""egg fo young""\r CB:""Yea""\r Me:""A pint of white rice please""\r CB:""Yea""\r Me:""And an egg roll""\r CB:""Huh!""\r Me:""egg roll please""\r CB:""Yea""\r Me: ""that will be all thank you""\r CB:""U pay cash?""\r Me:""no i will pay by credit card if that's OK""\r CB:""Why U dont have cash!""\r CB:30-45 Min!\r CB:CLICK!\r Find it interesting that Asians are typically humble and polite in their culture..yet when they run business establishments in America they become rude..especially to those of color.\r Have been a customer for years b/c of location convenience and the service remains the same. Used to it now.
We have used China's Best for over 12 years. The food is wonderful, fresh and the price is fair. When we visit Family/Friends we are always disappointed when we order Asian from their local take-outs. The husband and wife team while very busy, always try their best to give quality food as fast as possible. Several times they have been the only Restaurant open during Snow Storms. I hope you will give them a try.
The food here is always fresh and really good. It always taste just right. I LOVE it here! The price is amazing. It's so cheap. I been to a lot of places and this is most definitely the BEST chinese restaurant ever.
Because the food was delicious and the prices ok, I have put up with insulting customer service. When you call to order the phone service makes you want to pull out your hair. One lady told me after I was about to pay with a credit card, ""Don't you have any cash?"" (In a very smug voice) The usual gentleman that delivers the food is very nice. All in all I have had enough and will not be going back there EVER again!
Okay, so this place is in a relatively busy strip shopping center. The facade outside is nothing to write home about, and the decorations inside are very minimalist. The food, however, is great(!!) and the prices are even better. If you're looking for some yummy takeout chinese and are on a budget you can get a quart of meat, a pint of rice, and an eggroll at dinnertime for under ten bucks. To add icing to the cake, as far as I can tell, all food is made fresh to order. Enjoy.
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