Arigato Japanese Steak & Seafood House

NOT CUSTOMER FRIENDLY AT ALL!! My friends were celebrating a birthday. I had gastric bypass 3 weeks earlier and my stomach is the size of a golf ball. I asked the manager could I order off the children's menu. He said no because they have to stick to their children's menu policy of being 12 years old or younger. I asked if I could order just the broth soup ($1.80). He said yes but I would also have to pay a $4.00 sitting fee b/c I was not ordering an entree. I explained I want to order an entree but a child's plate ($8.50). So instead of them getting $8.50 from me b/c of "their policy", then they only got $4.00 from me for a sitting fee. Does that make any sense?? They truly do not care about the medical or dietary needs of their customers. We will NEVER have another big birthday celebration there again!! The party total was over $225 plus 15% gratuity. I am sure another restaurant would be happy to have our business & money at our next celebration. Very poor business sense from management.

Oh wow!! The best meal ever. Service was awsome! Chef was so cool & fun to watch. Best time to meet new people and share a table and a meal. Cant wait to go back. Gina S.

Great food and management. They are always friendly and they keep the atmosphere very professional. They get very busy, so parties larger than two might want to make a reservation.

On July 13, 2013, a group of y friends including myself chose to eat at Arigato's for dinner. When we walked up to give our name, the manager turned us away because one of our friends had on a sleeveless basketball jersey, with a men's muscle t- shirt underneath that covered part of his shoulders. We decided to leave & as we were standing outside there were several women that walked in & out wearing skimpy tank tops & very short shorts....as I looked at the sign that was posted on the building... it stated we do not allow tank tops....it said nothing about men or women. I went back inside & asked for the manager & explained to him all of the women that were leaving or going in to eat were wearing tank tops & very short shorts, he stated that the rule only applied to men! Is that so?? Well explain to me why it is not posted on the sign outside, he proceeded to say I'm sorry that is just our policy. Well if that is your policy then it needs to be outlined in detail what the exceptions/non-exceptions are on the sign that is posted out front of this establishment. I believe the manager did not want to handle this situation, he just wanted us to disappear. The manager handled this in a very poor manner. I have been in management for over 15 years & this not how you want to treat your customers. I could understand if we would have been at a fine dining facility, but this place is by no means fine dining. I will never bring any business back to this establishment, nor will I recommend anyone eating there. It is unfortunate when poor mangement & discriminating policies can have such a terrible reflection on an establishment .

Arigato is the best Japanese restaurant around! You will not be disappointed. Not only is the staff very pleasant and accomodating, but the food is DELICIOUS!!! This is the only Japanese restaurant we go to. If you want to be completely satisfied go to Arigato! And to top it off they have the BEST white sauce I've ever had! I would recommend it over and over again!

On June 28, 2011 at 5pm, I took my grandsons for a 'new" experience with Japanese. The 12 yr old had a sleeveless shirt (dressy - not tank top) on. The management refused to serve him. This boy has an anxiety disorder and was very embarressed about being refused service. The other boy has autusm. Both boys were very upset and did not want to eat there. We did drive down Holden and found a shirt that allowed them to eat there. We talked them into trying it out even though they were upset. They both liked the food and service but not the management. I had pulled the menu ahead of time so they could decide on the food and there was no mention about sleeveless shirts but "Proper dress required was on the menu. There were adults coming in with faded jeans and faded t-shirts which had sleeves and there were no problems with them being served. I would not recommend this location other than the food was good. I was embarresed for the boys. They need to treat everyone the same with "Proper Dress Required". I am giving low ratings due to management (not food or service).

Arigatos is the best Japanese restaurant in the Triad! My husband and I absolutely love the atmosphere and the food. Whenever I have been to other Japanese restaurants I think the chefs are either hit or miss, but at Arigatos, we have never had a bad chef. The waitresses are always very friendly and attentive as well. But to get to the best part....THE FOOD!!! It is amazing and you always have so much you have plenty left for leftovers the next day! We won't go anywhere else! You must try it if you've never been there! It will become your favorite too I am SURE!!!

Our favorite Japanese restaurant in Greensboro!

Arigatos is the place to go for great food, great entertainment, and the best overall dining experience in the Triad. The chefs are professional. The wait staff is quick and courteous. And you get all that for a fair price for the amount of food you get. Heads up though, get there early. You can't expect a great restaurant not to be crowded. But trust me, its well worth it!

Arigato Greensboro is by far the BEST JAPANESE restaurant on the East Coast. I travel monthly and I often try other Japanese restaurants and I am left disappointed because I do not get the same quaity or food. Not only is the food great but the serving staff, management, bar staff are delightful and the restaurant is always tidy and wll kept. I recommend this to anyone who wants a fine dining experience at a reasonable cost.

We have enjoyed eating at Arigato for many years. We have celebrated almost every special occasion there. In fact the last big celebration was with all four of my son's and girl friends. What made it special was my soldier son being here on R&R. He couldn't go back to Afghanistan without eating the best Japanese food around. We have tried both locations (Greensboro and Winston) and either location is AWESOME! We visited just two weeks ago and as always the wait was very minimum, the service was great. Our chef was very entertaining and our waitress did an excellent job of keeping our beverages topped off. Thank you for continuous, great service. I highly recommend to all my friends.

I have been eating here since I was a little kid (at least 20years). This is my all-time favorite resturant. The food is AMAZING. The cooks, bartenders and waitstaff do a great job making sure your needs are taking care of. Now I have a family of my own and my twins love going here. We come here so much that the manager and the staff know us and our kids by name :) They have been eating here since I was pregnant and they are almost 6 now. I must say that I have tried all of the other local Japanese resturants and they do not compare. I get the best service, food and value at Arigato's. If you have never ate here, YOU ARE MISSING OUT!!! Make sure to make reservations before you go because they fill up fast.

This is the best Japanese restuarant in the Triad area...either the Greensboro location or the Winston Salem location. I have ate at both locations. The atmosphere and service have always been top notch when ever my family and I go. The food has always been great and had great seasoning and cooked the way that you request it. I do not get to go as often as I used to since I have moved about 1.5 hours away but when ever I am in the area I make sure to go and eat there. If you have never been you definitely need to stop and eat.

This resturant is absolutely Wonderful!!! I try to go to Arigato's at least every few weeks. I live in the Raleigh area and a few years ago was staying in Greensboro for work. A friend and I decided to go to Arigato's for dinner. She had been there before but I had not. I absolutely feel in love with the food and the staff. I now drive 1 hour so that I can eat Japanese food instead of going to any of the ones in Raleigh. All of the staff that I have had I have never had any problems with. The food has great seasoning and has always been cooked the way that I want it. I will say on the weekends if you do not have a reservation you could wait a while before you are seated but the food and service is definitely worth the wait.

The food tastes great, but it always upsets my stomach , but I may just be sensitive.

I've been going to Arigato's for at least 10 years. The food is always good. Most of the time it's great! Arigato's is where we go to celebrate everything, because it's our favorite place to eat. Even my 3 year old loves it. We always go Mon-Thurs because it is less crowded and you get dessert free. I still make reservations just in case. We haven't found a Japanese Steak House that compares-at least around the Greensboro area.

The resturant is excellent with wonderful help and great food! 'Very entertaining chiefs, I can't wait to go back! If I could I would eat there everyday!

I must admit I was very impressed. Not only was the food wonderful, but the service was exceptional. They are very attentive. What a good time! The other Japanese Steakhouses need to take notes from this place!

Excellent staff,service was super.

My wife and I tried all Japanese restaurants in this area, and Arigato's is far above the rest. Great food, great atmosphere, great price.