Work Out West Health & Recreation Campus

We have had a membership for over a year to this gym. Just last night we signed up for daycare and tanning, that way we would have a one stop to get everything done type of deal. I drove all the way across town to figure out that they didn't bother to tell us the daycare is only open when they first open and before they close but not during the day. So I called the general manager, Tammy Forbes, to ask why that was and if they could think about changing it. While my phone was connected to my car as I drove home with two small kids in the back Tammy went ahead to curse me out and yell. She said things like (note: I am taking out the curse words) "We've had this gym open for 30+ years and if you don't like it go somewhere else", "Maybe you should learn how to read the doors, the hours are posted", "Maybe you should come to the gym the hours that the daycare center is open", "We don't need your business", "Good luck finding a nicer gym in town than ours", "I can just cancel your membership if you don't like how we run things". When I asked for her manager and her name she proceeded to hang up on me. I called back and 3 times she picked up and hung up again. I then called the tennis center who patched me back through to her line and gave me her name. When she answered her line Tammy continued to scream at me and tell me how she was the owner when I requested to speak to her manager and that I now knew her name. She continued to cuss at me so I hung up, not wanting my little kids to repeat any of those words. Any one looking into going to this gym I would strongly advise.