More Info
- General Info
- Founded in 1979, ColorTyme is one of the oldest franchisors of North America s independently owned and operated rent-to-own stores. Its franchisees operate more than 200 rent-to-own stores in over 30 U.S. states. The company s custom-wheels-and-tires franchise brand, the RimTyme operates nearly 15 stores in approximately five U.S. states. It is a member of the Association of Progressive Rental Organizations. ColorTyme is an independent, wholly owned subsidiary of Rent-A-Center, which is one of the largest rent-to-own companies in the world.
- Email Business
- BBB Rating
- Extra Phones
Phone: (972) 943-0113
Phone: (972) 624-6500
Phone: (972) 801-1192
Fax: (972) 943-0113
Fax: (972) 403-4935
TollFree: (800) 411-8963
TollFree: (800) 422-8186
- Services/Products
- Bedroom, Living Room and Dining Room Furniture, Televisions, TV Stands, Lamps, Smartphones, Audio and Video Systems, Gaming Systems, Washers and Dryers, Refrigerators, Freezers, Ranges, A/C Units, Desktops, Laptops and Tablets
- Payment method
- discover, visa, amex, mastercard, all major credit cards
- AKA
Rent-A-Center, Inc.
Rent-A-Center Franchising International, Inc
- Other Link
- Category
Reviews
12/27/2015
Ordered a Bedroom set. Took time off from work to meet delivery. An hour past the delivery window the truck showed up, turned around and left. Driver claims he didn't want to flip the truck over in my driveway. Sales offered to deliver the next morning costing me even more time off work. I refused and consider this a leaning experience dealing with liars and amateurs. I since purchased from another dealer and had no issues. Good thing RAC is a national company chain. They would never survive otherwise. I'll never do business and advise everyone I know and meet not to do business with Rent A Center.
12/23/2015
couches were ok at first, but in the first month both of them started to break and one ripped under the foot rest that pops up. Arrons came out twice and hasnt fixed either couches. after three months both are bending at the frames and the "love" seat's right side is bent to the left severely. All Arrons did was take 2 months off my total bill and I'm stuck with two broken couches.
09/18/2015
You suck I accidentally pressed the star or u would not have got anything jerks u ducking idiots
07/18/2015
Window king recommends RAC. MR. CHURCH OVER AARON'S RENTAL EVERYDAY OF THE WEEK. AARON'S DOESN'T CARE. RAC DOES! ASK ME WHY? 1(707)273-3100, PROFESSOR PHARAOH KNOWS BETTER. DONT WAISTE YOUR TIME AT AARON'S RENTAL IN EUREKA. TY. HUMBOLDTIANS.
06/04/2015
Awful customer service, the moving staff broke my door moving out the washer and dryer I rented. I paid "$25.00" per week when it was actually $31-$33 per week depending on what shady charge they decided to add on top of the "tax." Richmond, Kentucky location's manager is rude & unprofessional. No one should ever rent from this store, let alone this company.
05/28/2015
They will charge you for a warranty but if you try to use it they say you never had one
03/28/2015
Provided by SuperpagesTo Mr.Regional Director for California, Robert D. Davis, CEO , Mitch Fadel, President, Christopher Korst, Chief Administrative Hello, my name is Latasha Simmons, and I am a long time customer of R A C, Since February 18,2015 I have been experiencing some issues involving exchanging mattresses. Finally after waiting almost five weeks my mattresses are delivered and wreak of a Pesticide chemical, the odor was so offensive I had to place a cold towel over my face and stand outside until delivery guys returned to pick up the merchandise. This act of irresponsibility caused by management is disheartening and will lead others such as myself to distrust in this Organization. A business such as this should invest in training programs to reinforce ethical issues. Ethics pertain to the whole.
03/13/2015
The employees and staff are great when you first rent their products but as humans, sometimes we fall on hard times and can get a little behind on payments or have to turn the products back in. It would be really nice if they had a heart and were understanding, or even just plain polite but when I called to say that due to wage and hour cuts at work, I needed to let two of the three items, I was renting from them, go back...well, the manager ( I believe she is the manager) became extremely rude and hateful. It's not like I wanted to give up the stuff, but sometimes you have to do what's best for your family. I can get even more stuff, than I had from Rent-A-Center, at another local rental place, and it costs me exactly half. That's crazy! I am getting more stuff....and yet the payment is going to be exactly half of what I was paying at RAC. So.... you get ripped off extremely badly and then to top it off, the people get rude, when they really have no right to. It is part of the RAC reality that sometimes people do not pay the items off, but instead turn them back in,. RAC isn't losing any money.....that's how they make money. You pay for months and then return the products and they keep your money and then re-rent your items. What do they possibly have to get rude about???? I would highly recommend not renting from them. There is another company in town, with just as good of merchandise for half the cost. It's a no brainer to me. Bad customer service in a small town is a really, really stupid thing to do!!!!!
02/28/2015
very rude and hateful manager they try to rip you off payments way too high and their products are junk
12/04/2014
The manager at this place is very hateful!! Don't go there. I'm so glad to have changed my mind. There snakes at this store.
11/03/2014
Provided by SuperpagesThe store located at 1619 N. Vermont Ave., Los Angeles, CA 90027; the Management is terrible. I had a refrigerator issue the appliance was taken from my Apt and brought back the same condition as it left. The repair work is unsatisfactory and that pick up took place in the month of Sept. 2014. It had been over a month where a replacement refrigerator was given out but the refrigerator which was brought back still had the same problem. And the store is trying to hold me to a contract and paying out money on an appliance which does not work and my food has been destroyed due to this. Rent-A-Center Headquarters need to address this issue immediately. Ms. Dodd
03/06/2014
Over priced by far too much and monthly payments that will break your pocket compared to other companies.
11/21/2013
we tried for days to get them to respond by calling the location and an email and still they didnt care. that isnt bad they just didnt want our money .
11/02/2012
Provided by SuperpagesI have been using RAC for aprox. 8 years. I have rented 2 living room sets, 2 fridges, 2 laptops and 2 sets of washer- driers. I am a substitute teacher and do not get paid on a regular basis. Due to the economy i was not able to make a couple of payments on time. At the the Palmdale office i was ridiculed and talked to very rudly. your employees need to treat long term customers with more respect.I will never use RAC again . what a pity. Please do not forget who you are servicing, We are human and a 60 year old man does not need to be condecended to by a young man. I will now warn anyone contemplating using RAC not to. They are coming to take my last set of Washer driers,. good riddence . I would seriously reconcider your policy with long term customers, unfortunatly for you you have lost a good one
Details
Phone: (972) 801-1100
Address: 5501 Headquarters Dr, Plano, TX 75024
Website: http://rentacenter.com
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