More Info
- General Info
- EuroMotorcars Germantown Inc. is one of the leading Mercedes-Benz dealers in Maryland. Based in Germantown, Md., it maintains a large inventory of new and used Mercedes-Benz vehicles and genuine Mercedes-Benz parts. The company features new Mercedes-Benz vehicle collection that includes C-Class Sport Sedan, C-Class Luxury Sedan, CLS-Class Coupe, E-Class Cabriolet and GLK-Class sports utility vehicle (SUV). EuroMotorcars Germantown has received the 2010 Mercedes-Benz Best of the Best award for dealer recognition. Additionally, it operates the area's largest Mercedes-Benz collision center, repairing the damage caused by driving mishaps.
- Email Business
- Extra Phones
Phone: (301) 986-8800
Fax: (240) 686-1696
- Brands
- Mercedes-Benz Smart Mercedes-Benz Vans Maybach
- Payment method
- amex, cash, check, debit, discover, master card, visa
- Neighborhood
- Germantown
- Other Link
- Other Emails
- Categories
GalleryView all (5)
Reviews
02/06/2015
I never wrote a review before but I felt the need to warn others about the shoddy service I had experienced at this dealership. I went in to pick up my car after it was serviced and was ignored for a while. I went to hunt some service advisor and was told to go directly to a cashier to pay for the services given to me but did not explain what services were provided. I asked the cashier was services were provided and she said she didn't know. Just sign and pay for the "services". Twenty minutes later I got my car. I found the replaced windshield had a ton of dust all around the perimeter. I went to get the service advisor to get him to clean it and we found that the windshield wiper was broken. I asked for the supervisor and showed him what happened. He saw the broken wiper but he said he didn't understand what I was talking about. "What is wrong" he said. Clearly the broken wiper was invisible to him evidently. Horrible experience. After I started driving home I noticed that there was air coming from the seals around the windshield and it was not fixed properly. I pulled over and called them to ask if I could return for them to inspect these problems and they said that I'd have to make an appointment first. So I had to drive home with the potential of the windshield caving in on me which is life threatening. That thought didn't seem to bother them. I've never had this kind of crappy service from any other dealer. Lexus service is outstanding. This place sucks. I'll never come back.
Details
Phone: (301) 601-5500
Address: 19750 Germantown Rd, Germantown, MD 20874
Website: http://www.mbusa.com
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