Regal Nails

I took my mom and self to Regal in Geneseo Wal Mart for her very first mani pedi. I was advised to go else where but I like to make my own judgement. The gentleman that took care of my mom was very nice. The young girl that took care of me, let's just say her customer service skills need a lot of help. I advised her of what I wanted and that's where it all went down hill. I needed I nail fixed and just wanted the rest painted. She let me know that she wanted to do a gel service. No, you can do a basic mani. I was then advised that she wanted to do my eyebrows because hers look perfect and mine looked awful. Strike 2. Blowing this mess off I then admired how petit her hands were and was told "she like small and skinny not big like you". I bit my tongue at this point. I was then advised the I could use a pedi. Anyone that knows me also knows that I have a big mouth. For my mom I kept it together. Owe by the way, strike 4. By the time we got home I'm already angry as heck. I look at my moms nails and there was paint chipping away on 4 nails. They looked awful. I am a licensed cosmetologist and was also trained in nail art. This girl should feel real lucky that my temper didn't show. By the way strike 5.

First- I love these nails! I received pink & white acrylics, and I've never had them so even in my life! Also they were done in a timely manner. Downside- waiting to get into a chair one of the manicurist was over my shoulder reading the text I was sending. Also- I have never been asked so many questions about where I've been, how much I paid, where I tan, how many beds--enough! Lastly, I got short nails, but I was charged $5 for length (my nails are about 2 cm long, really?!)- but I did like that I was given an explanation of the total before paying (and I didn't ask for one). Bottom line- great nails, but you might leave with a headache.

The staff is so friendly and professional. They really get to know their clients and do a wonderful job. I always enjoy my nail experience.