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HL
Heather L.

01/10/2014

Overall

I have taken my 4yr old son here twice and we have had wonderful experiences. He's usually very upset and hard to deal with, but he's is so peaceful and cooperative. The staff is great with him and very calming. My son actually looks forward to going to the dentist. I've heard they have change management issues so maybe this is why there is such an improvement from the older reviews.

jac31398

11/13/2012

Overall
this place is a nightmare. fir...

this place is a nightmare. first visit app. was at 12.30 did not take my child back until 1.30 2nd visit even worse. then thew third visit took the cake my son is on blood pressure meds he forgot to take them so they sent him home to take them did not check his pressure just assumed that it was high. then proceeded to tell me when got back that they would have to work us in which could be up to 2 hrs or more....... no way this is crazy so trust this is not the place if you want to get in and out will be there till you die and turn to dust

BE
Bad Experience

03/03/2011

Provided by DexKnows
Overall
Bad Experience

The Smile Zone in Gastonia, NC is the most unprofessional and unfriendly place I have ever experienced! They became openly irritated at me when I questioned why I was not allowed to go back with my child while he was receiving his dental exam. I have never been talked to so rudely or had orders barked at me like I was not person or less of a person because I wanted to go back and be present with my son while he was being examined. I finally decided to leave when the dental hygenist barked orders at me to take a seat and that it was policy not to allow anyone to wait in the hall while he was receiving his X-ray and that I could leave if I didn't like their policy. So that's exactly what I decided to do.I would not recommend anyone to take there child to Smile Zone and I will continue to take my son to his regular dentist where his dental needs are treated in a friendly and professional manner.

anonymous

03/29/2010

Provided by Superpages
Overall

I highly recommend this place. My grandchildren all go here and the service is exceptional. They do well with anxious kids. I once had an emerency extraction done (I'm to old to go regularly) and they are the BEST. My extraction was complicated but was served well by the attending dentist who had a military background. Wish I could go here regularly.

Details

Phone: (704) 396-6166

Address: 816 E Franklin Blvd, Gastonia, NC 28054

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