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        Massey Cadillac

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        New Car Dealers, Used Car Dealers
        (3)
        CLOSED NOW
        Today: 7:30 am - 7:00 pm
        Tomorrow: 7:30 am - 7:00 pm
        Years in Business icon
        28 Years
        in Business
        BBB Rating icon
        Accredited
        Business
        Amenities:
        Wheelchair accessible
        (972) 840-4100Call
        Add Website
        Map & DirectionsDirections11675 Lyndon B Johnson FwyGarland, TX 75041Write a ReviewWrite Review

        More Info

        General Info
        Massey Cadillac Company is an automobile dealership that sells and services new and pre-owned vehicles to customers in the Dallas-Fort Worth area in Texas. It offers a range of trucks, cars and sport utility vehicles. The dealership s new inventory includes various models from Cadillac, such as the CTS, DTS, Escalade, SRX, STS and XLR. Massey Cadillac Company s pre-owned inventory features models from Buick, Chevrolet, Chrysler, Ford, GMC, Hyundai, Lincoln and Toyota. The dealership maintains a service department that provides oil change, tire rotation, wheel alignment and brake inspection solutions. It also operates a parts department that offers a variety of vehicle parts and accessories. Massey Cadillac Company provides financing options through third-party lenders. The dealership is a part of Sonic Automotive.
        Email
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Extra Phones

        Phone: (972) 468-0817

        Phone: (972) 840-4300

        Phone: (214) 348-2211

        Fax: (972) 840-4300

        Fax: (972) 940-3267

        TollFree: (877) 818-3967

        TollFree: (800) 491-6372

        Brands
        acadia, acdelco, buick, chevrolet, chrysler, equinox, ford, gmc, hyundai, infiniti, lincoln, nissan, toyota, yukon
        Payment method
        discover, master card, visa, all major credit cards, amex, cash, check, debit, financing available
        AKA

        Garland Cadillac

        Massey Cadillac, Inc.

        Massey Cadillac Dallas

        Don Massey Cadillac

        Lone Star Cadillac

        Other Email

        Categories
        New Car Dealers, Used Car Dealers
        Other Information

        Parking: Lot, Free

        Wheelchair Accessible: Yes

        Reviews

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        PH
        Pd H.

        12/13/2014

        Overall

        Service department is very poor - worst I have ever experienced. Despite confirming the appointment the previous day, they were not ready when I arrived with the car for work recommended by them ten days earlier. I had the quote in hand. After they had the car for 5 hours, they called to say they had a "situation" -- my quoted price would be increased by 50% because they did not include parts in all but one of the items quoted! They did not finish the repair of one item, didn't do another one at all and double charged me for yet another item. The level of incompetence demonstrated almost defies description. I will be sure to tell my family and friends all about the terrible customer service at Massey Cadillac in Dallas, Texas. I absolutely refuse to bring my car anywhere near Massey Cadillac.

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        DF
        Dennis F.

        12/12/2014

        Overall

        Massey Cadillac has always taken excellent care of our 1988 Cadillac Sedan Deville, thanks to our Service Consultant "Michael Davis", that we bought a 2013 SRX from of the best Sales Consultant "Brian Hershman" we have ever had the pleasure to deal with. So with a combination like that we have always been "well pleased" with the service we receive.

        Helpful(0)Flag
        richardson4

        12/08/2011

        Overall
        Worst service around!!!! The t...

        Worst service around!!!! The two service men Mike Davis, and Alex tried to beat me out of $1,000 just to rest the computer in the car, and all they had to do was let some air out the tires.

        Helpful(0)Flag

        Details

        Phone: (972) 840-4100

        Address: 11675 Lyndon B Johnson Fwy, Garland, TX 75041

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